Client Advisor Amsterdam
Key Skills
Job Description
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.
For our Diesel Store in Amsterdam (Amsterdam Heiligeweg) – we are now recruiting Client Advisors (full-timers).
Main Responsibilities
Welcome and assist each client providing an excellent in-store experience at all times, by understanding client desires and creating a hand-crafted experience
Act as a Brand Ambassador able to represent the image and the values of the brand in terms of standing, knowledges and contents
Create a long-term authentic bond with clients, nurturing meaningful and loyal relationships through personal connections and CRM initiatives
Demonstrate active leadership on the selling floor, maximizing sales opportunities and driving individual and team sales results
Prove Brand and product knowledge and be up-to-date with new trends and competitors
Ensure and maintain the shop floor and visual display high luxury standard, complying with Company operational guidelines and stock procedures.
Requirements
A proven track record delivering sales in a luxury retail environment, as well in Clientelling activities
Excellent understanding of the luxury sector and product sensitivity
Strong communication skills and commercial mindset
Digitally aware and open to new ways of working
Ability to interact effectively with foreign clients
Passion for Diesel Brand, product and heritage
🌍 Language proficiency: Dutch and English are mandatory. Any additional language is considered a strong plus.
Salary according to CAO Retail Non Food.
What we offer
🚀A range of development opportunities in Diesel and OTB group Store network in The Netherlands and abroad
👖 Employee discount on Diesel
🙌 An awesome, young and dynamic team
🏳️🌈 Highly inclusive working environment
#DSL #LI-AR
Core Responsibilities
The Client Advisor is responsible for providing an excellent in-store experience and acting as a Brand Ambassador to represent Diesel's values. They will focus on building long-term client relationships through CRM initiatives and maximizing sales opportunities on the floor.
Requirements
Candidates must have a proven track record in luxury retail and strong clientelling skills. Proficiency in both Dutch and English is mandatory, along with a commercial mindset and passion for the brand.
Benefits
- Development opportunities
- Employee discount
About OTB Spa
Industry: Retail Luxury Goods and Jewelry
Company size: 5,001-10,000 employees
OTB is an international fashion group, powering a range of global, unconventional brands, including Diesel, Jil Sander, Maison Margiela, Marni, and Viktor&Rolf. The group also controls the Staff International and Brave Kid companies, and holds a stake in L.A. brand Amiri. OTB embodies the brave, innovative and unapologetic spirit and vision of its founder and chairman Renzo Rosso, who disrupted the world of fashion with an open-minded, highly creative mentality, aimed at “building not the biggest, but the most alternative fashion group,” as he stated. As its name suggests, - OTB stands for “Only The Brave” - the group pushes boundaries and challenges established rules to re-define the world of fashion and lifestyle, by fostering the creativity of international talents. Through its know-how and state-of-the-art facilities, the group supports the brands in its portfolio in the development of authentic, individual concepts and sustainable, successful businesses. Embracing consumer-centric digital innovation and advanced technologies, OTB transforms ideas into distinctive and responsible creations targeting unconventional, forward-thinking individuals.