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Dutch Speaking reservations Agent For Booking.com - Work Remote In Greece

Mercier Consultancy Group

Willemstad
Full-time
0-2 years experience
Remote OK

Key Skills

Dutch language
Customer service
Reservations management
Communication
Problem-solving
Tourism industry knowledge
CRM systems
Multitasking
Hospitality
Travel planning

Job Description

Dutch Speaking reservations Agent For Booking.com

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and industry-leading global brands. We specialize in navigating the complexities of international mobility, ensuring that our candidates secure the most prestigious Dutch-speaking jobs in Europe's most vibrant markets.

Job Overview

We are currently looking for a talented professional to join our team in the Dutch Speaking reservations Agent For Booking.com position in Greece. This is an exceptional opportunity to advance your career within the dynamic tourism industry while enjoying a world-class lifestyle, one of the most sought-after jobs in Greece today.

Key Responsibilities

  • Manage high-volume reservations and travel inquiries for Booking.com customers with precision and care.
  • Provide expert, professional advice regarding travel destinations, accommodation details, and booking policies to ensure an elite tourism experience.
  • Resolve complex reservation conflicts, cancellations, and modifications using effective communication and problem-solving skills.
  • Maintain high satisfaction levels by offering personalized solutions tailored to individual travel needs within the tourism sector.
  • Coordinate seamlessly with travel partners, hotel properties, and internal departments to facilitate smooth guest experiences.
  • Utilize advanced reservation systems to accurately process bookings and update client profiles.
  • Consistently meet and exceed key performance indicators (KPIs) related to call quality and customer retention.
  • Native or fluent Dutch (spoken and written) is mandatory for this role.
  • Valid EU passport (mandatory).
  • Exceptional communication skills and a passion for customer excellence in the tourism industry.
  • Professionalism and the ability to multitask in a fast-paced environment.
  • Prior experience in hospitality, reservations, or customer support is highly preferred.
  • Tech-savvy with the ability to learn and navigate internal booking and CRM systems efficiently.

What We Offer

  • Competitive Monthly Salary.
  • 2 Extra Salaries Per Year (13th and 14th salary).
  • Monthly Performance Bonus.
  • Fully Paid Training programs to ensure your success in the tourism sector.
  • Comprehensive Health Insurance coverage.
  • Fully Paid Relocation Package (flight, transfer, hotel).
  • Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
  • And Much More...

Life in Greece

Choosing to work in Greece offers a unique blend of ancient history, Mediterranean sunshine, and a modern, vibrant social culture. By securing one of these Dutch-speaking jobs in Greece, you gain the chance to experience life by the Aegean Sea, where the laid-back lifestyle perfectly balances with a flourishing tourism economy. Greece provides an unparalleled setting for professionals seeking both career growth and a high quality of life.

Beyond the professional benefits, Greece is globally renowned for its culinary delights, stunning islands, and welcoming community. With our comprehensive relocation support, your transition to working in Greece is seamless, allowing you to focus on your new role and enjoying everything that living in Greece has to offer. Join us and discover why so many professionals are choosing the Dutch Speaking reservations Agent For Booking.com position in Greece as their next career step.

How to Apply

If you are ready to elevate your career with a premium firm and live an unforgettable experience in a top-tier European destination, we encourage you to Apply Now. Your future in the tourism industry awaits with Mercier Consultancy Group.

Core Responsibilities

Manage high-volume travel reservations and inquiries for Booking.com customers with precision and care. Coordinate with travel partners and internal departments to resolve booking issues and ensure a high-quality guest experience.

Requirements

Candidates must be native or fluent in Dutch and hold a valid EU passport. Prior experience in hospitality or customer support is highly preferred, along with strong communication and technical skills.

Benefits

  • Competitive monthly salary
  • 13th salary
  • 14th salary
  • Monthly performance bonus
  • Fully paid training programs
  • Comprehensive health insurance
  • Fully paid relocation package
  • Free relocation concierge

About Mercier Consultancy Group

Industry: Business Consulting and Services

Company size: 2-10 employees

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