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Director, Advisory - Retail and Consumer Goods, Netherlands (m/f/d)

EPAM Systems

Amsterdam
Full-time
10+ years experience
On-site

Key Skills

Retail and Consumer Goods Advisory
AI-Enabled Transformation
Generative AI
Agentic AI
Client Relationship Management
Business Development
Engagement Leadership
Omnichannel Commerce
Supply Chain Modernization
ERP Modernization
Retail Media
Revenue Growth Management
Personalization
Data Architecture
Dutch Language
English Language

Job Description

EPAM Advisory is where retail and consumer goods strategy meets real engineering execution. We partner with retailers, grocery operators, fashion and lifestyle brands, consumer goods companies and e-commerce platforms. Our work covers modernizing commerce and ERP systems, building AI and data platforms that drive measurable commercial advantage, designing omnichannel experiences and strengthening revenue management and supply chains. What Makes Us Different Is The Bridge Between Strategy And Delivery. Our Consultants Work Alongside EPAM Engineers, Data Scientists And AI Specialists. Recommendations Become Working Platforms, Real Data Pipelines And Measurable Commercial Outcomes, Not Slide Decks. For Example We helped a leading retailer launch a full omnichannel platform in six months, including a click-and-collect pilot across 25 stores. We cut a retailer’s regulatory compliance errors by 80% using machine learning. We are the strategic partner to a global sportswear brand on one of the largest SAP S/4HANA transformations in retail. The Netherlands is a strategic growth market for EPAM and an important hub for retail, grocery and consumer goods. You will have direct access to senior leadership and early commercial responsibility. You will also have the opportunity to build our retail and consumer goods practice in the Netherlands, backed by the scale, AI capabilities and engineering excellence of a global technology leader. As Director, you will own senior client relationships, typically at CTO, CDO, CMO or COO level. You will lead large or multiple concurrent engagements and turn complex business and technology challenges into compelling proposals and measurable outcomes. You will be a recognized voice with clients and in the market, and you will play a direct role in growing our people and our practice. Responsibilities Own senior client relationships. Act as a trusted advisor to executives at leading retailers and consumer goods companies in the Netherlands Lead complex engagements. Oversee large or concurrent programs in areas such as omnichannel commerce, AI and data strategy, supply chain and ERP modernization, retail media and revenue growth management. Ensure delivery quality, commercial performance and client satisfaction Grow the business. Shape proposals and develop new and existing client relationships. Build EPAM’s retail and consumer goods footprint in the Netherlands Connect strategy with delivery. Turn complex retail and consumer goods challenges into clear recommendations that EPAM’s engineering, data and AI teams can deliver. Draw on relevant EPAM platforms and technology partnerships Build our market reputation. Develop viewpoints and represent EPAM Advisory at client, industry and leadership forums. Strengthen our credibility in the Dutch retail and consumer goods market Develop future leaders. Coach and sponsor consultants, strengthen the leadership pipeline and contribute to practice development, methods and published insights Requirements A degree or equivalent professional experience Ten or more years of progressive experience in management consulting or technology advisory, with significant focus on retail, grocery, fashion, e-commerce or consumer goods Experience in AI-enabled transformation in retail or consumer goods, including GenAI and agentic AI, with a clear view of how AI creates commercial value A strong track record of owning and growing senior client relationships at CTO, CDO, CMO or COO level, including business development and pipeline responsibility Proven experience leading large or multiple concurrent engagements, from proposal through delivery, in retail or consumer goods Deep understanding of the retail and consumer goods value chain, from product development and supply chain to omnichannel commerce, store operations, marketing and revenue management Working knowledge of one or more areas: composable commerce; ERP and supply chain systems; retail media; personalization and data architecture; revenue growth management; digital operating model design Fluent Dutch and English, with the ability to advise senior stakeholders and lead client engagements in Dutch Demonstrated market visibility through thought leadership, industry participation, conference contributions or equivalent executive-level influence A strong track record of coaching consultants and developing future leaders Nice to have Direct industry experience within a major retailer or consumer goods company An established network within the Dutch retail and consumer goods community at CTO, CDO or CMO level Direct exposure to retail media, AI-powered pricing, personalization or revenue growth management in retail or consumer goods Knowledge of leading retail and consumer goods technology platforms, such as SAP, Adobe Commerce, commercetools, Salesforce, Bloomreach or Fluent Commerce, or equivalent Active involvement in retail industry associations or forums, such as CBL, the Dutch grocery retail association We offer 26 paid holiday days Pension plan scheme Disability insurance (WGA Shortfall insurance) Long-term disability insurance (WIA Top up insurance) EPAM Employee Stock Purchase Plan (ESPP) Commuting to work - costs reimbursement Laptop + corporate simcard + corporate mobile device (subject to certain eligibility requirements) Bike lease Employee Assistance Program Corporate Programs including Employee Referral Program with rewards Learning and development opportunities including in-house training and coaching, professional certifications, and courses

Core Responsibilities

Own senior client relationships and lead complex retail and consumer goods engagements, ensuring delivery quality, commercial performance, and client satisfaction. Grow EPAM’s Dutch practice through business development, market thought leadership, and coaching and developing future leaders.

Requirements

Requires a degree or equivalent experience and at least 10 years of progressive management consulting or technology advisory experience, with significant retail or consumer goods focus. Candidates must bring AI transformation expertise, senior-level client and business development experience, a strong understanding of the industry value chain, fluent Dutch and English, and a record of leading engagements, thought leadership, and coaching.

Benefits

  • 26 Paid Holiday Days
  • Pension Plan
  • Disability Insurance
  • Long-Term Disability Insurance
  • Employee Stock Purchase Plan
  • Commuting Cost Reimbursement
  • Laptop
  • Corporate SIM Card
  • Corporate Mobile Device
  • Bike Lease
  • Employee Assistance Program
  • Employee Referral Program
  • Learning and Development Opportunities
  • In-House Training and Coaching
  • Professional Certifications
  • Courses

About EPAM Systems

Industry: IT Services and IT Consulting

Company size: 10,001+ employees

EPAM (NYSE:EPAM) is a global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, EPAM empowers organizations to become AI-native enterprises, driving measurable value from innovation and digital investments. Recognized by industry benchmarks and leading analysts as a leader in AI, EPAM delivers globally while engaging locally, making the future real for clients, partners and employees. We are proud to be recognized by Forbes, Glassdoor, Newsweek, Time Magazine, Great Place to Work and kununu as a Most Loved Workplace around the world. Learn more at www.epam.com and follow us on LinkedIn.

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