Key Skills

Job Description

MONCLER is currently looking for Full-Time Client Advisors to join our team in Roermond Outlet. We are looking for Client Advisors, with impeccable presentation and a natural elegance will guide each single client across the brand’s values and heritage, gaining a strong understanding of the client and their needs, by building a profitable, long-lasting relationship. The Client Advisor, in partnership with the team, is responsible for reaching individual results and contributing also to the team targets. Responsibilities and tasks: Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s needs, providing support while trying the products on, cross-selling, orienting customers to other department if necessary Ensures a unique client experience, creating a long-lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment; Achieves excellent selling performances and results; Implements and maintains Company’s Visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management; Actively cooperates during preparation and execution of inventories; Works with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner. Requirements: Previous experience in sales roles; Experience in structured Fashion Luxury/Retail Companies is a plus; Previous international experience both in professional and non-professional contexts; Passionate in Retail, Client service and commercial mindset; Excellent understanding of the luxury sector and product sensitivity; Strong communication skills; Willingness evolve in the organization, willingness to relocate is a plus; Fluency & sophistication in English, and Dutch or German is preferred, another language is a plus; Digitally aware and open to new ways of working Ability to work in a fast-paced, changing environment “Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees."

Core Responsibilities

Deliver a high-quality selling experience, from welcoming clients and understanding their needs to product support, cross-selling, after-sales service, and clienteling. Achieve individual and team sales targets while maintaining visual standards, managing stock and inventories, and contributing positively to the team.

Requirements

Previous sales experience is required, with experience in luxury fashion or structured retail companies considered a plus. Candidates should have a passion for retail and client service, strong communication and commercial skills, product sensitivity, digital awareness, and fluent, sophisticated English; Dutch or German is preferred.