Key Skills

Job Description

We're open! Corston opened the doors to its brand-new Amsterdam showroom at: Willemsparkweg 24A 1071 HG Amsterdam Situated in one of Amsterdam's most prestigious design districts, the showroom represents a major milestone in Corston's international growth journey. Now we're looking for someone exceptional to help write the next chapter. About Corston Corston creates beautifully designed architectural details that architects, interior designers and homeowners genuinely love. From switches and sockets to lighting and hardware, every product is designed with the belief that the smallest details have the biggest impact. As our Showroom Accounts Manager, you will lead the team and daily operations, drive footfall and ensure every customer receives an excellent experience. This role blends hands-on showroom leadership with multi-channel customer support (in person, over the phone, and via email), as well as proactive outreach to trade professionals to drive footfall. Every day is different, and we need someone who has high energy, who embraces change with confidence and enthusiasm. Key Responsibilities Lead, drive and build a high performing team within the showroom team Ensure Corston showroom is to the highest standard - all displays are neat, tidy at all times Proactively reach out to trade professionals to introduce Corston and invite them to visit the showroom Host client meetings, lunch and learns, and networking events within the showroom Liaise with local relevant industry and media professionals to build the Corston network when required. Ensure all customer details are collected within the showroom and followed up by the showroom team Lead by example, ensuring the Corston customer experience is always met to the highest standard Build strategies to increase business within the city Work closely with the Training Team to ensure best in class experiences and KPIs are met across service, showrooms and sales Build long term relationships with retail and trade customers Skills, Knowledge and Expertise Minimum 2 years of sales / account management Must be able to speak Dutch and English Excellent customer experience skills Experience within the home and interiors industry Excellent in-person and telephone skills Excellent verbal and written skills (Dutch and English) Thrives in face-paced environment The ability to build strong relationships Highly task and KPI driven What We Offer Competitive salary of €44,000 - €48,000 per annum, depending on experience. Quarterly commission scheme (up to 20% of base salary) 24 days annual leave. Opportunity to join a fast-growing international design brand. Supportive and collaborative team environment. Varied role with a mix of showroom, customer service and administrative responsibilities. Direct engagement with both residential and trade customers. Beautiful showroom environment showcasing premium architectural products. Long-term career development opportunities. Comprehensive onboarding, training and support. Customer-first culture focused on quality, design and exceptional service.

Core Responsibilities

Lead the showroom team and daily operations, maintain high presentation standards, and deliver excellent customer service across in-person, phone, and email channels. Build business through trade outreach, client events, customer follow-up, and long-term relationships with residential and trade customers.

Requirements

Applicants must have at least two years of sales or account management experience, speak and write Dutch and English, and demonstrate excellent customer experience and communication skills. Experience in the home and interiors industry, strong relationship-building ability, and a high-energy, KPI-driven approach are required.

Benefits

• Competitive Salary
• Quarterly Commission Scheme
• 24 Days Annual Leave
• Career Development Opportunities
• Comprehensive Onboarding, Training, and Support
• Supportive and Collaborative Team Environment