Key Skills

Job Description

Job Description P&O Ferries are recruiting a Port Manager to lead our Europoort operation and play a key role in the delivery of safe, efficient and commercially successful port services. Reporting to the North Sea Director, this position is responsible for leading operational performance, customer service, health and safety, employee engagement and financial performance whilst supporting wider business growth and transformation initiatives across our Freight Services Operations network. Key Responsibilities And Duties Lead all operational activities at Europoort, ensuring safe, efficient and cost-effective port operations. Deliver and exceed budget and P&L performance objectives. Drive a culture of continuous improvement through KPI monitoring and performance management. Lead and develop operational teams, building engagement and capability across the workforce. Collaborate with commercial, fleet, customer and onboard services teams to optimise service delivery and customer satisfaction The Ideal Candidate Will Have significant experience managing port or terminal operations. Demonstrate strong leadership and people management capability. Have proven experience managing health, safety and operational risk. Possess strong commercial acumen, including budget preparation and cost control. Have experience working within maritime security and regulatory environments, including ISPS requirements. Desirable Experience leading organisational change and transformation programmes. Ability to develop business plans and identify growth opportunities. If you have further questions then please reach out to the hiring manager Jorge Maruta, Head of Ports & Terminals, for an informal discussion. At P&O Ferries we want you to be you. Not only will that make us stronger but will allow us to bring authenticity to everything we do. We know our customers come from all walks of life and so do our employees. We are all about connecting the world and that starts with finding connections with who you work with. When we recruit, we want to you to bring your whole self to work, and we are working towards increasing diversity across all of our colleagues. We know we cannot be the best unless we recruit the best regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or neurodiversity. #pando Responsibilities Lead all operational activities at Europoort, prioritizing safety, efficiency, and cost-effectiveness. Achieve and surpass budget and P&L performance targets. Foster a culture of continuous improvement through KPI monitoring and performance management. Lead and develop operational teams, enhancing employee engagement and capabilities. Collaborate with cross-functional teams to optimize service delivery and customer satisfaction. Manage health, safety, and operational risks effectively. Prepare budgets and control costs, demonstrating strong commercial acumen. Ensure compliance with maritime security and regulatory standards, including ISPS requirements. Support organizational change and transformation programs. Identify growth opportunities and develop business plans. Qualifications Extensive experience managing port or terminal operations. Proven leadership and people management skills. Experience managing health, safety, and operational risk. Strong commercial acumen, including budget preparation and cost control. Knowledge of maritime security and regulatory environments, including ISPS. Ability to lead organizational change and transformation initiatives. Experience developing business plans and identifying growth opportunities. Excellent communication and collaboration skills. A proactive and results-driven approach to work. A commitment to safety, efficiency, and customer satisfaction.

Core Responsibilities

Lead Europoort port operations, ensuring safe, efficient, cost-effective service while meeting budget and P&L targets. Develop operational teams, improve performance, manage risk, and collaborate across the business to enhance customer service and support growth and transformation.

Requirements

Candidates should have extensive port or terminal operations experience, strong leadership and people-management skills, and a track record managing safety, operational risk, budgets, and costs. They should understand maritime security and regulatory requirements, including ISPS, and be able to support change, develop business plans, and identify growth opportunities.