Key Skills

Job Description

Brief Description Desktop Support Engineer - Netherlands, Zwolle - Fixed Contract 12 months (with potential for renewal) - € 43,900 per annum Join our team as an IT Support Engineer and support enterprise IT operations with hands-on troubleshooting of hardware, software, and network issues. This is a great opportunity for an early-career professional to develop your IT career. If you're working today as an IT helpdesk, IT support, onsite technical support, desktop support engineer, IT technician or ICT service desk, apply for your great next move. Your support helps keep global business running and makes a difference every day! Working on-site in Zwolle from Monday to Friday from 9 am to 6pm. Key Responsibilities Install, troubleshoot, and repair desktops, laptops, and peripherals. Perform some Smart Hands support for networking hardware. Troubleshoot within Windows / iOS / Android OS support, software installations, and security updates. Manage Active Directory tasks. Troubleshoot basic network connectivity issues (LAN, WAN, VPN, Wi-Fi). Requirements What will you bring to ESP? If you have 1-3 years of experience providing IT infrastructure support, including hardware, software, and operating system troubleshooting Proficient Dutch and English (B2 level) Good command of Windows O/S Microsoft Office 365 troubleshooting experience Wireless networking knowledge Understanding of network protocols, server hardware and configurations Experience with Active Directory Advantage: Basic knowledge of LAN-WAN setups and concepts Benefits Salary :€ 43,900 gross per year On Call ROTA support (24/7) – 15 days in a Month - 20 euros/day Holiday Allowance 8% of your annual gross salary Access to a voucher-based platform on your interests (travel, wellness, sports and more) Continuous training and access to our ESP Learning Platform with pathways to certification. Pension plan (age based %, 50/50 EE and ER) Why join us? Career Growth: Expand your IT skills with hands-on enterprise experience and exposure to complex technical support scenarios. Diverse Team: Work in a global, innovative environment. Impactful Role: Keep businesses running smoothly with your IT expertise. Wide Exposure: Gain valuable experience across multiple industries and clients to grow your technical and professional toolkit. Who Are We ESP Global Services is a leading provider of customized IT support solutions to clients across the globe. From delivering seamless day-to-day IT support to managing complex technology projects, we are trusted by global businesses and the aviation industry to meet demanding service levels and security requirements. Join a team that prioritizes excellence—our ISO 9001 certification reflects our commitment to quality and superior customer service. ESP Global Services is an equal opportunity employer, and we value collaboration, passion, and drive for development. What about you?

Core Responsibilities

Install, troubleshoot, and repair desktops, laptops, and peripherals, and provide hands-on support for networking hardware. Support Windows, iOS, and Android systems, software installations, security updates, Active Directory tasks, and basic network connectivity issues.

Requirements

Candidates should have 1–3 years of IT infrastructure support experience and proficiency in Dutch and English at B2 level. They should be comfortable with Windows, Office 365 troubleshooting, wireless networking, network protocols, server hardware and configurations, and Active Directory; basic LAN/WAN knowledge is an advantage.

Benefits

• On-Call Allowance
• Holiday Allowance
• Voucher-Based Benefits Platform
• Continuous Training
• Certification Learning Pathways
• Pension Plan