Key Skills

Job Description

Take your career to new heights as a Cargo Handling Supervisor! Lead and inspire dynamic teams, ensure seamless cargo operations, and champion quality and safety at the airport. Bring your expertise to our fast-paced, global environment - where every day brings new opportunities! Tasks Your main tasks include, among others: Implementing and monitoring LCAG handling processes Overseeing and inspecting GHA service performance in line with contracts and SLAs Holding regular performance review meetings with GHA and driving quality improvements Acting as the main contact for GHA, especially in cases of irregularities or escalations Ensuring adherence to safety and security procedures Coaching and developing GHA staff to meet LCAG standards Supervising and supporting LCAG staff, including providing performance feedback and managing resource planning Monitoring and reporting deviations from agreed standards, ensuring corrective actions are taken Preparing schedules, managing staffing needs, and authorizing overtime when necessary Providing regular updates to local management and contributing to process improvements Requirements The ideal Cargo Handling Supervisor should meet the following requirements: High school diploma or GED Minimum 5 years’ experience in logistics, airfreight handling, and/or operations Fluency in both Dutch and English Proficiency with computers, including MS Office Excellent communication and leadership abilities Strong problem-solving skills with a customer-focused approach Demonstrated reliability, professionalism, and ability to work collaboratively Willingness to travel and work flexible shifts Please submit your resume and motivation letter as part of your application for this position. Thank you! Please note you must currently be eligible to work and remain indefinitely without any restrictions in the Netherlands/Europe.

Core Responsibilities

Oversee cargo handling processes and ground handling agent performance, ensuring contractual standards, quality, safety, and security requirements are met. Lead and support staff, manage schedules and resources, address escalations and deviations, and report on performance while driving operational improvements.

Requirements

Applicants must have a high school diploma or GED, at least five years of experience in logistics, airfreight handling, or operations, and fluency in Dutch and English. They should be proficient with computers and MS Office, demonstrate strong leadership, communication, problem-solving, and teamwork skills, and be willing to travel and work flexible shifts.