Key Skills

Job Description

We are a community of innovators, dreamers, and doers. We welcome like-minded teamplayers to #ExceedEveryday with us! WHO ARE WE? We are a global software company with more than 1600 employees in 3 continents, providing AI-driven digital transformation with our award-winning product portfolio. We have offices and customers in Turkiye, Canada, Ukraine, Netherlands, USA, Singapore and UAE and have been recognized and awarded by independent organizations worldwide. Etiya has been awarded with the "Great Place to Work Certificate" for three years in a row. And also Etiya has been listed in the "Türkiye’s Best Workplaces”, "Best Workplaces in Information Technology", "Best Workplaces for Women", “Best Workplaces for Millennials” and "Innovation by All" by Great Place to Work Turkey. WHY ETIYA? Continuous Improvement We contribute to the continuous improvement of our people through extensive technical, leadership and soft skill training. We offer a dynamic work environment with a unique opportunity to work across diverse international projects as an organization rapidly growing in 3 continents. Innovative Approach We offer an innovative work environment by continuous investment in research and development. Friendly Atmosphere We offer a flat, open, fun and warm work environment for our employees balancing our commitment to customer success with our focus on personal development, interests and passions. We are looking for a Head of Presales to lead and transform our global presales function, driving innovation in how we position, demonstrate, and deliver our AI-powered BSS/OSS solutions. This is a strategic leadership opportunity for an experienced telecommunications transformation professional who combines deep technical expertise, consulting experience, and a creative approach to solution design and customer engagement. As Head of Presales, you will play a critical role in positioning Etiya as an AI-first, solution-driven BSS/OSS partner for telecommunications operators worldwide. You will work closely with commercial leadership, product, and delivery teams to develop compelling propositions, innovative demonstrations, and winning solutions. QUALIFICATIONS WE ARE LOOKING FOR Extensive experience in telecommunications consulting, BSS/OSS transformation, solution architecture, and presales leadership. Proven experience delivering complex BSS transformation programs for Tier 1 and Tier 2 telecommunications operators. In-depth knowledge of BSS domains, including Product Catalog, CRM, Order Management, Charging, Billing, and Digital Channels. Strong understanding of TM Forum standards, Open Digital Architecture (ODA), and Open APIs. Demonstrated experience leading and developing global presales teams and managing strategic business opportunities. Strong knowledge of AI technologies and their practical applications within telecommunications, including automation, intelligent customer experiences, and digital transformation. Proven ability to develop innovative solution demonstrations, compelling value propositions, and engaging customer presentations. Experience managing complex RFI/RFP processes, technical workshops, proofs of concept, and strategic bids. Excellent communication, presentation, and stakeholder management skills, with the ability to engage and influence C-level executives. Strong commercial acumen and the ability to translate technical capabilities into measurable business outcomes. Experience with cloud-native BSS architectures, digital twin technologies, or innovation labs is an advantage. Based in Europe, with flexibility to travel internationally across Europe, the Middle East, Africa, and the Americas. JOB DESCRIPTION Lead and transform Etiya's global presales function, aligning presales strategy with business objectives and commercial growth. Develop and execute innovative presales strategies to position Etiya as an AI-first, solution-driven BSS/OSS partner for telecommunications operators. Lead, mentor, and develop a high-performing global presales team, ensuring effective resource allocation across regions and strategic opportunities. Drive the design and positioning of complex BSS/OSS solutions, ensuring alignment with customer requirements and industry standards. Reinvent Etiya's demonstration approach by developing engaging, interactive, and AI-powered demos that differentiate our solutions in the market. Translate AI, automation, and digital twin capabilities into practical telecommunications use cases and compelling business propositions. Lead strategic RFI/RFP responses, technical workshops, proofs of concept, and solution presentations to support business development opportunities. Collaborate closely with sales leadership to develop competitive strategies, strengthen customer engagement, and increase deal conversion rates. Engage with senior customer stakeholders and C-level executives to communicate solution value, technical capabilities, and business benefits. Work closely with product management, engineering, and delivery teams to ensure proposed solutions are innovative, scalable, and technically feasible. Identify market trends, emerging technologies, and competitive developments to continuously improve Etiya's presales capabilities and solution positioning. Foster a culture of creativity, collaboration, and continuous improvement within the global presales organization. Support commercial negotiations and strategic customer engagements by providing technical expertise and solution leadership. Ensure consistent presales processes, knowledge sharing, and best practices across global teams. ***As this is a global position, we are considering candidates located in various regions across Europe. Flexibility around location is possible depending on the candidate’s profile and alignment with our needs

Core Responsibilities

Lead Etiya’s global presales strategy and team, positioning its AI-powered BSS/OSS solutions and developing compelling demonstrations, proposals, and business propositions. Partner with sales, product, engineering, and delivery teams to lead strategic customer engagements, shape feasible solutions, and improve deal outcomes across global markets.

Requirements

Candidates should have extensive telecommunications consulting, BSS/OSS transformation, solution architecture, and presales leadership experience, including complex programs for Tier 1 and Tier 2 operators. They should bring deep knowledge of BSS domains, TM Forum standards, ODA and Open APIs, practical AI applications, strategic bids, and executive-level customer engagement; experience with cloud-native BSS, digital twins, or innovation labs is an advantage.

Benefits

• Technical Training
• Leadership Training
• Soft Skills Training