Company Description

Delta, founded in 1971, and listed on the Taiwan Stock Exchange, is a global leader in switching power supplies and thermal management products with a thriving portfolio of IoT-based smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across 5 continents.

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the Dow Jones Best-in-Class World Index (formerly the DJSI World Index of Dow Jones Sustainability™ Indices) for 14 consecutive years. Delta has also won CDP with double A List for 4 times for its substantial contribution to climate change and water security issues and has been named Supplier Engagement Leader for its continuous development of a sustainable value chain for 7 consecutive years.

For detailed information about Delta, please visit: www.delta-emea.com

Job Description

- Primary responsibility: product support, secondary responsibility: product management

- Main products: PLC, HMI, SCADA and field devices. 2nd products: AC motor drive, Servo drive, servo motor, motion controller etc.

- Solve technical question from customers using the ticket system 

- On-site technical support (pare metering, network communication, debugging)

- Perform product test tasks given by PMM

- Prepare product training material (PPT, Video, demo kit), conduct training

- Technical documentation management.

- Return product inspection, fault analysis, consultation, report using CRM.

- Technical product issue reporting.

- Occasional travel might be requested

Qualifications

- Master's degree or Technical Degree in Industrial Automation, Electrical Engineering, Mechatronics, or a related field.

- Minimum 3 years of hands-on experience with Motion Control, PLC, Servo, Drive, or Industrial Automation products, such as Siemens, Omron, Mitsubishi, Beckhoff, or equivalent brands.

- Strong hands-on experience with industrial communication protocols, network configuration, troubleshooting, and system integration, such as Modbus, CANopen, EtherCAT, EtherNet/IP, PROFINET, OPC UA, and MQTT.

- Strong hands-on experience with industrial field devices, instrumentation, sensor integration, commissioning, and troubleshooting, such as encoders, vision systems, temperature controllers, power meters, and other industrial sensors.

- Proven experience in commissioning, diagnosing, and troubleshooting issues in multi-vendor automation environments.

- Experience in cross-functional coordination between R&D, sales, customers, and service teams.

- Fluent English communication skills are required. Proficiency in additional European languages is considered an advantage.

- Demonstrate a commitment to quality in his/her own work

- Organization skills

- Planning /analytical skills

- Presentation skills

Additional Information

A challenging field of activity in a very motivated team, an international business environment and a customer focused company are waiting for you with lots of space for new ideas and to discover new paths!  Use this opportunity and show us your motivation.

We are looking forward to hearing from you!