Key Skills

Job Description

Company Description Harmony Auto Netherlands is an automotive retail group dedicated to electric mobility in the Netherlands. The company builds and operates local dealerships for electric vehicle brands, supporting them with sales, marketing, and daily operations. Its first dealership is under development and will open soon in Zaandam, with a focus on honest advice, strong showroom experiences, and clear communication across online and in-store channels. Harmony Auto Netherlands works closely with each location to ensure consistent brand presentation, effective local marketing, and high-quality customer service. As electric mobility grows, the company aims to create reliable, customer-focused dealerships that people can trust for years to come. Role Description This full-time, on-site Sales Consultant role is based in Rotterdam and focuses on guiding customers through their transition to electric driving. The Sales Consultant will welcome and engage visitors in the showroom, identify their mobility needs, and provide clear, honest advice on suitable electric vehicles and related services. Daily responsibilities include conducting test drives, preparing offers, following up on leads, and managing the sales process from first contact through to delivery. The role also involves maintaining a high standard of customer service, ensuring consistent brand representation, and coordinating with colleagues on local marketing activities and digital inquiries. The Sales Consultant will work closely with the dealership team to achieve sales targets while building long-term customer relationships. Qualifications Strong Sales Consulting and Consulting skills, with the ability to understand customer needs and recommend appropriate solutions. Proven focus on Customer Satisfaction and Customer Service, ensuring a positive and trustworthy experience throughout the buying journey. Excellent Communication skills, both in-person and via phone, email, and digital channels, with clear and accessible language. Interest in or knowledge of electric vehicles and automotive retail, with the willingness to learn product details and market developments. Ability to work on-site in Rotterdam, including some evenings or weekends as needed to support showroom opening hours. Solid organizational and follow-up skills, with attention to detail in documentation, offers, and customer records. Comfort working with CRM systems and basic digital tools to manage leads, appointments, and communications. Previous experience in automotive sales, retail sales, or customer-facing consulting roles is highly beneficial.

Core Responsibilities

Welcome showroom visitors, assess their mobility needs, and advise them on suitable electric vehicles and related services. Conduct test drives, prepare offers, follow up on leads, manage sales through delivery, and coordinate customer service, brand representation, and local marketing activities.

Requirements

The role calls for strong sales consulting, customer service, communication, organization, and follow-up skills, along with comfort using CRM systems and digital tools. Interest in electric vehicles is expected, while automotive or retail sales experience is highly beneficial; the position is on-site in Rotterdam and may include evening or weekend work.