Key Skills

Job Description

Role Overview: The Lead Executive Business Partner works closely with the Chief Marketing Officer, Strategy Lead and Business HR to enable effective leadership operations, coordinate departmental priorities and drive operational excellence. The role acts as a trusted partner to the CMO and Marketing Leadership Team, while leading and developing a team of Administrative and/or Executive Business Partners to deliver consistent, high-quality support Key Job Responsibilities and Duties: Executive partnering Act as a trusted partner to the CMO, supporting leadership priorities, decision-making, stakeholder engagement and organisational effectiveness Strategically manage the CMO's calendar, inbox, communications and executive logistics, ensuring alignment with business priorities Partner with the Strategy Lead, Business HR and other stakeholders to coordinate departmental planning, leadership meetings, governance and operating cadence, ensuring accountability and follow-through Oversee executive support and senior leader onboarding, ensuring consistent, effective operations across the department Team Management & Craft development Lead, coach and develop a team of Administrative and/or Executive Business Partners, driving performance, capability development and career progression Manage performance, workforce planning, hiring and compensation processes in line with company policies Partner with Leadership Support Business Partner peers to strengthen craft standards, share best practices and drive continuous improvement, including adoption of GenAI-enabled solutions Project management & Communications Coordinate cross-functional projects, process improvements and change initiatives, ensuring effective stakeholder alignment, risk management and delivery Partner with Internal Communications and the Leadership Team to support executive messaging, departmental communications, leadership events and organisational change Role Qualifications and Requirements: No less than 5 years' experience in executive support, business operations or leadership partnering roles, ideally within a complex, multinational organisation Proven people leadership experience, including team development and performance management Strong business acumen, strategic thinking, judgement and ability to navigate ambiguity Excellent stakeholder management, influencing and communication skills, with the ability to build trusted relationships at senior leadership level Strong organisational, planning and prioritisation skills, with high levels of discretion and attention to detail Experience in operational governance, project management, change management and continuous improvement Proficiency in Google Workspace and ability to leverage emerging technologies, including GenAI, to improve productivity and ways of working Inclusion at Booking.com: Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Application Process: This section should provide: Let’s go places together: How we Hire This role does not come with relocation assistance. Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive. Pre-Employment Screening If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Core Responsibilities

Partner with the Chief Marketing Officer and leadership stakeholders to coordinate priorities, executive operations, governance, communications, and cross-functional initiatives. Lead and develop a team of Administrative and/or Executive Business Partners, improving support standards and operational effectiveness.

Requirements

Requires at least five years of experience in executive support, business operations, or leadership partnering, ideally in a complex multinational organization, along with proven people leadership experience. Candidates should demonstrate strong business judgment, stakeholder and communication skills, organizational abilities, project and change management experience, and proficiency with Google Workspace and emerging technologies such as generative AI.