Key Skills

Job Description

Would you like to be part of our specialist services group, who have been providing engineering support to space agencies and prime contractors for more than 40 years? For our operational IT support activities we are seeking a (junior) IT Support Windows Engineer, at the beginning of their career, who wants to further develop within a technical IT environment. Your role in our team We are looking for an experienced, hands-on IT Infrastructure Engineer to support the systems and technical applications used by ESA/ESTEC engineering teams and technology laboratories. Responsibilities are shared with other infrastructure specialists according to expertise and operational needs. Key responsibilities Administer and troubleshoot Windows and Linux systems, including installation, patching, upgrades and lifecycle management. Maintain Microsoft Configuration Manager (ConfigMgr/SCCM), supporting client health, software distribution, application packaging and operating system deployment. Support Windows infrastructure services, including Active Directory, Group Policy, DNS and access management. Maintain virtual infrastructure and support networking, firewalls and secure network zones in cooperation with relevant specialists. Monitor availability, performance and patch compliance; investigate incidents and resolve infrastructure and application issues. Support engineering applications and licence servers, coordinating deployments and upgrades with users and suppliers. Support laboratory users with system deployments and hardware changes. Contribute to security hardening, infrastructure improvements and technical projects. Maintain technical documentation and manage assigned work through established IT service management processes. Required qualifications and skills Several years of experience in systems administration or infrastructure engineering. Good practical knowledge of Windows Server and hands-on experience with ConfigMgr/SCCM. Working knowledge of Linux and virtualisation platforms such as VMware/vSphere. Sound understanding of networking, firewalls, access control and infrastructure security. Experience with monitoring tools and structured incident, problem and change management. Strong troubleshooting skills, with the ability to work independently, prioritise tasks and take ownership through to resolution. Clear communication, a collaborative approach and spoken and written English at CEFR level B2 or above. Desirable experience Experience in one or more of the following areas is an advantage: pfSense/OPNsense, network segmentation, VPNs and secure remote access. Zabbix, scripting and automation. Engineering applications and licence management, such as FlexLM, Sentinel/HASP, Dassault products, MATLAB or Ansys. Microsoft SQL Server, TLS certificates and PKI. Engineering or laboratory environments. ITIL Foundation or relevant technical certifications. Working approach You combine a solid technical foundation with a practical approach and a willingness to learn. You can investigate issues across different technologies and work effectively with colleagues, engineering users and external suppliers. Expertise in every listed technology is not expected. The role requires regular onsite work at ESA/ESTEC with foreseen start of work is ASAP. What’s our company like? We are an international company representing world class expertise, delivering complex and high-tech products and services. We value our colleagues and our meaningful contributions to securing people through advanced technology. You will be part of the Terma Space Division which has for 50 years delivered mission-customized software and hardware products including power systems and star trackers as well as services to the European space market. We have supported a large number of pioneering European scientific and Earth Observation satellite missions and continue to be contracted for the development and delivery of software and hardware systems and services for numerous ongoing and future European, and international missions. Terma Space operates out of Denmark, The Netherlands, France, Germany, Austria, Czech Republic, Romania, and the UK. Any unanswered questions? Feel free to contact Ms. Raluca Moise at [email protected] () in case of any further questions regarding this position. We look forward to receiving your application with CV and a (ideally) a Cover Letter explaining your motivation for applying, why you believe you are a good candidate, and potential availability. Applications will be processed continuously. Please note: Applicants must hold all appropriate documentation and permits to work in the EU. Applicants are required to provide a copy of their ID/passport and degree/higher education certificate. Terma will validate the certificate with the issuing authority. In line with ESA Security Requirements, an official Certificate of Good Conduct (or equivalent) and employment reference checks will be required at commencement of employment. Please attach a copy of any reference letters with your application if you have them.

Core Responsibilities

Administer and troubleshoot Windows and Linux systems, ConfigMgr/SCCM, infrastructure services, virtual environments, networks, and engineering applications. Monitor and resolve incidents, support laboratory users and deployments, contribute to security and infrastructure improvements, and maintain technical documentation.

Requirements

Several years of systems administration or infrastructure engineering experience are required, including practical Windows Server and ConfigMgr/SCCM knowledge, working knowledge of Linux and virtualization, and a sound understanding of networking and security. Candidates should be strong troubleshooters who can work independently and collaboratively, manage work through IT service processes, and communicate in spoken and written English at CEFR B2 level or above.