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Junior Partner Success Manager

Lumesa

Amsterdam
Full-time
0-2 years experience
Hybrid

£25,000 per year

Key Skills

Analytical Skills
Partnership Management
Strategic Partnerships
Account Management
Communication
Customer Success
Partner Success
Performance Metrics
Data Interpretation
Ecommerce
Digital Marketing
AI Familiarity
Issue Resolution
Stakeholder Collaboration
Prioritization
Documentation

Job Description

Company Description Lumesa is an AI visual infrastructure platform that helps ecommerce brands generate, personalize, test, and deploy product visuals that drive conversion, merchandising impact, and scalable content production. The platform is trained on each brand’s unique visual identity and guidelines, ensuring outputs look and feel like original, on-brand photo shoots. Lumesa’s capabilities include AI fashion models, brand-trained visuals, virtual try-on experiences, localized and product-only imagery, and content multiplication across channels. Visual analytics help partners understand which creative attributes improve performance and continuously refine outputs. Founded in 2024 and headquartered in New York, Lumesa already powers major global fashion and retail brands with proven gains in production volume and conversion. Role Description The Junior Partner Success Manager is a full-time, hybrid role based in Amsterdam. This role supports Lumesa’s brand partners in adopting and maximizing the platform, ensuring smooth onboarding, ongoing engagement, and measurable value from AI-driven visual solutions. Day-to-day responsibilities include managing partner communications, coordinating account activities, tracking performance metrics, and assisting with strategic initiatives to grow usage and satisfaction. The Junior Partner Success Manager will collaborate with sales, product, and technical teams to address partner needs, resolve issues, and surface insights that drive better outcomes. This role also contributes to documentation, playbooks, and feedback loops that improve the partner experience at scale. Qualifications Strong Analytical Skills to interpret performance data, identify trends, and inform partner recommendations. Experience in Partnerships and Strategic Partnerships to support relationship growth and partner engagement. Background in Account Management to handle day-to-day partner requests, workflows, and deliverables. Excellent Communication skills for clear, professional interaction with partners and internal teams. Relevant experience in customer success, partner success, or client-facing roles within SaaS, ecommerce, or marketing technology. Basic familiarity with AI, digital marketing, or ecommerce workflows is highly beneficial. Ability to work in a fast-paced startup environment, prioritize multiple tasks, and take ownership of outcomes. Bachelor’s degree or equivalent practical experience in business, marketing, communications, or a related field. What You Can Expect Work at the intersection of AI + fashion + creativity Direct exposure to founders and strategic work Pathway to full-time role after internship Remote first, occasional in person time with the Director of Delivery and Partner Success. Compensation: £25,000 FTE equivalent (3-month paid internship initially) Ideal Candidate: Someone grounded in fashion/creative work, excited by how AI is reshaping the industry.

Core Responsibilities

Support brand partners with platform onboarding, ongoing engagement, and adoption to help them achieve measurable value from AI-driven visual solutions. Coordinate partner communications and account activities, track performance, resolve issues with internal teams, and contribute to strategic initiatives, documentation, and feedback loops.

Requirements

Candidates should have relevant experience in customer success, partner success, or another client-facing role, ideally in SaaS, ecommerce, or marketing technology, along with strong analytical, communication, partnership, and account management skills. Familiarity with AI, digital marketing, or ecommerce workflows is beneficial; a bachelor’s degree or equivalent practical experience in a related field is requested.

About Lumesa

Industry: Software Development

Company size: 11-50 employees

Lumesa is an AI visual infrastructure platform that helps ecommerce brands generate, personalize, test, and deploy product visuals built to improve conversion, merchandising, and scale. We train on your brand's own DNA before a single image is produced, so the output looks like you took the shoot yourself. AI Fashion Models: Custom AI models built to your exact specs, age, body type, skin tone, styling, and more, so your catalog reflects who actually shops with you. Inclusive by design, no agency required. Brand-trained Visuals: On-model, product-only, and lifestyle imagery generated from your brand's own rules, styling standards, pose library, and photography guidelines, trained in before a single image goes out. Virtual Try-On: Shoppers see themselves in your products before they buy. Cast into a look, styled head to toe from your live catalog, with motion and fabric behavior true to your brand, then carried into your storefront, ads, and email. Content Multiplication: One product becomes every asset you need, PDP, social, email, and ads, without a separate shoot for each channel. Localized Visuals: The same product, adapted for different markets and audiences, so one catalog speaks to every region you sell into. Product-only Images: Clean, catalog-ready shots for every SKU, at the volume your catalog demands, without waiting on a studio calendar. Visual Analytics: We track which creative attributes drive conversion, styling, pose, model, background, and use that signal to improve every future output. Proof: a $1B+ multi-brand apparel holding company doubled production volume in six months with no samples and no shoots. A global luxury accessories holding company hit a 3% conversion lift, first in luxury retail at this scale. A heritage fashion brand's own marketing team didn't believe the imagery was AI. Website: lumesa.ai Contact: [email protected] Founded: 2021 · New York

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