Key Skills
Job Description
As a Credit Controller-EMEA you will have substantial company exposure. You will be working on numerous continuous process improvements as you develop into a subject matter expert. This position is for individuals with a passion for numbers and processes, great communication skills and technical savviness. The Credit Control team at IDEXX has a pivotal position to ensure the cash inflow for IDEXX within EMEA. Together with 6 colleagues who speak a combined 10 languages you will be in daily contact with a full range of customers consisting of veterinary customers, large corporations, and government entities. This is a Temporary position with a duration of 1-year. Why This Role Matters You will be a key contributor to the financial success of the IDEXX Companion Animal Group (CAG), support business growth, and ultimately contribute to better outcomes for animals’ health. In This Role You will be working within the Credit Control team, with a focus on pet owner master data and invoices. The main market will be Germany, but responsibility will also cover other EMEA markets. For this position it is required to speak Dutch and English fluently. Fluency in German or Portuguese is a strong add. Any other European language would be helpful in supporting the broader team. You may experience challenging customers who will need your support in developing a payment plan or resolving a dispute. You will need to be comfortable in this environment, able to solve problems and develop creative solutions. You will be tasked with pulling metrics, reports, direct debit runs and supporting monthly closing activities. You will collaborate successfully with other departments within IDEXX and add to a great experience for our customers. What You Need To Succeed You have a bachelor’s degree in accounting, finance, business, or related study. You have at least two years of relevant working experience as a credit controller. You have technical savvy and are familiar with SAP and have a solid understanding of Excel. You are adept at dealing with pressure, have flexibility and have an eye for detail. These traits you can showcase from previous working experiences. You are an effective communicator and have strong negotiating and organizational skills that will set you up for success in this job. You have proficiency in Microsoft Office, especially Excel and MS Teams. You have a high level of accuracy and the ability to work effectively and independently. You are a team player with great communication skills and attention to detail. You have the ability to deal with changing priorities and challenges. You have emotional intelligence, humility, willingness to learn and take and receive feedback constructively. You possess high ethical standards and a positive attitude. What You Can Expect From Us This is a hybrid role based out of our Hoofddorp location, with a minimum of eight days a month onsite. Opportunity for annual bonus On the job training & career advancement opportunities. Additional benefits include but are not limited to gym benefits, wellness resources, volunteer paid days off, bike plan, and much more. 25 days holidays / year Retirement/Pension contribution paid by IDEXX
Core Responsibilities
Manage pet owner master data and invoices, primarily for Germany while supporting other EMEA markets, and work with customers to arrange payment plans or resolve disputes. Prepare metrics and reports, run direct debits, support monthly closing, and collaborate with other departments while contributing to continuous process improvements.
Requirements
A bachelor’s degree in accounting, finance, business, or a related field and at least two years of relevant credit controller experience are required. Candidates should be fluent in Dutch and English, familiar with SAP, proficient in Excel and Microsoft Office, and demonstrate accuracy, communication, negotiation, organization, and adaptability; German or Portuguese is an advantage.
Benefits
- Annual Bonus Opportunity
- On-The-Job Training
- Career Advancement Opportunities
- Gym Benefits
- Wellness Resources
- Paid Volunteer Days
- Bike Plan
- 25 Days Of Annual Leave
- Employer Pension Contribution
About IDEXX
Industry: Biotechnology Research
Company size: 10,001+ employees
10,000+ people, one global focus - enhancing the health and well-being of pets, people, and livestock We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious, where caring and committed people come together to make things better. IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians worldwide with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations and serve customers in over 175 countries. Our primary business focuses on pet health, a growing market around the world. Our products, in-clinic diagnostic tests and instrumentation, practice management and software solutions, and reference laboratory and consultation services, enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency, and build more economically successful practices. We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk. Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.