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Lead Executive Business Partner

Booking.com

Amsterdam
Full-time
5-10 years experience
On-site

Key Skills

Executive Support
Business Operations
People Leadership
Strategic Thinking
Stakeholder Management
Project Management
Change Management
Operational Governance
Communication
Google Workspace
GenAI
Performance Management
Workforce Planning
Business Acumen
Decision-making

Job Description

Role Overview:

 

The Lead Executive Business Partner works closely with the Chief Marketing Officer, Strategy Lead and Business HR to enable effective leadership operations, coordinate departmental priorities and drive operational excellence. The role acts as a trusted partner to the CMO and Marketing Leadership Team, while leading and developing a team of Administrative and/or Executive Business Partners to deliver consistent, high-quality support

 

Key Job Responsibilities and Duties:

 

Executive partnering 

  • Act as a trusted partner to the CMO, supporting leadership priorities, decision-making, stakeholder engagement and organisational effectiveness
  • Strategically manage the CMO's calendar, inbox, communications and executive logistics, ensuring alignment with business priorities
  • Partner with the Strategy Lead, Business HR and other stakeholders to coordinate departmental planning, leadership meetings, governance and operating cadence, ensuring accountability and follow-through
  • Oversee executive support and senior leader onboarding, ensuring consistent, effective operations across the department

Team Management & Craft development

  • Lead, coach and develop a team of Administrative and/or Executive Business Partners, driving performance, capability development and career progression

  • Manage performance, workforce planning, hiring and compensation processes in line with company policies

  • Partner with Leadership Support Business Partner peers to strengthen craft standards, share best practices and drive continuous improvement, including adoption of GenAI-enabled solutions

Project management & Communications

  • Coordinate cross-functional projects, process improvements and change initiatives, ensuring effective stakeholder alignment, risk management and delivery

  • Partner with Internal Communications and the Leadership Team to support executive messaging, departmental communications, leadership events and organisational change

Role Qualifications and Requirements:

  • No less than 5 years' experience in executive support, business operations or leadership partnering roles, ideally within a complex, multinational organisation
  • Proven people leadership experience, including team development and performance management
  • Strong business acumen, strategic thinking, judgement and ability to navigate ambiguity
  • Excellent stakeholder management, influencing and communication skills, with the ability to build trusted relationships at senior leadership level
  • Strong organisational, planning and prioritisation skills, with high levels of discretion and attention to detail
  • Experience in operational governance, project management, change management and continuous improvement
  • Proficiency in Google Workspace and ability to leverage emerging technologies, including GenAI, to improve productivity and ways of working

 

Inclusion at Booking.com: 

 

Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. 

 

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” 

 

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

 

Application Process: 

This section should provide: 

  • Let’s go places together: How we Hire

  • This role does not come with relocation assistance.

 

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

 

 


Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Core Responsibilities

The Lead Executive Business Partner acts as a trusted partner to the CMO, managing executive logistics, departmental planning, and stakeholder engagement. They also lead and develop a team of business partners to ensure operational excellence and high-quality support across the department.

Requirements

Candidates must have at least 5 years of experience in executive support or business operations, including proven people leadership skills. Strong business acumen, strategic thinking, and proficiency in Google Workspace and emerging technologies are required.

About Booking.com

Industry: Software Development

Company size: 10,001+ employees

A career at Booking.com is all about the journey, helping you explore new challenges in a place where you can be your best self. With plenty of exciting twists, turns and opportunities along the way. We’ve always been pioneers, on a mission to shape the future of travel through cutting edge technology, to make it easier for everyone to enjoy amazing experiences wherever they go. Under a desert sky, or in the heart of a bustling city. Discovering the perfect hideaway, or the perfect paella. When you join us, you’ll be part of a community where taking a different path and trying something new is celebrated and supported. And where making a difference counts. We’re determined to make the world of travel more sustainable, more accessible, and more inclusive, to create a positive impact on a global scale. That’s why we’re always looking for people who search for better solutions, the ones eager to stray off the beaten path to find new ways of doing things. Because at Booking.com it’s more than a job, it’s a journey we’re on together.

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