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Showrooms & Account Manager

Corston Architectural Detail

Amsterdam
Full-time
2-5 years experience
On-site

€38,000 - €45,000 per year

Key Skills

Sales
Account Management
Team Leadership
Customer Experience
Showroom Operations
Trade Outreach
Relationship Building
Business Development
Event Hosting
Networking
Verbal Communication
Written Communication
Telephone Skills
KPI Management
Dutch Language
English Language

Job Description

Department: Sales Location: Netherlands - Amsterdam Compensation: €38,000 - €45,000 / year Description We're open! On 12th October, Corston opened the doors to its brand-new Amsterdam showroom at:Willemsparkweg 24A 1071 HG Amsterdam Situated in one of Amsterdam's most prestigious design districts, the showroom represents a major milestone in Corston's international growth journey. Now we're looking for someone exceptional to help write the next chapter. About Corston Corston creates beautifully designed architectural details that architects, interior designers and homeowners genuinely love. From switches and sockets to lighting and hardware, every product is designed with the belief that the smallest details have the biggest impact. What started as a small British business has grown into an international brand with ambitious growth plans and showrooms opening across Europe and beyond. 🌐 Website: https://www.corston.com/ 📸 Instagram: https://www.instagram.com/corstonarchitecturaldetail/reels/ Key Responsibilities As our Showroom Accounts Manager, you will lead the team and daily operations, drive footfall and ensure every customer receives an excellent experience. This role blends hands-on showroom leadership with multi-channel customer support (in person, over the phone, and via email), as well as proactive outreach to trade professionals to drive footfall. Every day is different, and we need someone who has high energy, who embraces change with confidence and enthusiasm. Key Responsibilities Lead, drive and build a high performing team within the showroom team Ensure Corston showroom is to the highest standard - all displays are neat, tidy at all times Proactively reach out to trade professionals to introduce Corston and invite them to visit the showroom Host client meetings, lunch and learns, and networking events within the showroom Liaise with local relevant industry and media professionals to build the Corston network when required. Ensure all customer details are collected within the showroom and followed up by the showroom team Lead by example, ensuring the Corston customer experience is always met to the highest standard Build strategies to increase business within the city Work closely with the Training Team to ensure best in class experiences and KPIs are met across service, showrooms and sales Build long term relationships with retail and trade customers Skills, Knowledge and Expertise Minimum 2 years of sales / account management Must be able to speak Dutch and English Excellent customer experience skills Experience within the home and interiors industry Excellent in-person and telephone skills Excellent verbal and written skills (Dutch and English) Thrives in face-paced environment The ability to build strong relationships Highly task and KPI driven What We Offer Competitive salary of €38,000 - €45,000 per annum, depending on experience. Quarterly commission scheme 24 days annual leave. Opportunity to join a fast-growing international design brand. Supportive and collaborative team environment. Varied role with a mix of showroom, customer service and administrative responsibilities. Direct engagement with both residential and trade customers. Beautiful showroom environment showcasing premium architectural products. Long-term career development opportunities. Comprehensive onboarding, training and support. Customer-first culture focused on quality, design and exceptional service.

Core Responsibilities

Lead the Amsterdam showroom team and daily operations, maintain high showroom standards, and deliver excellent customer experiences across in-person, phone, and email channels. Build business through outreach to trade professionals, customer follow-up, events, local networking, and long-term relationships with retail and trade customers.

Requirements

Applicants must have at least two years of sales or account management experience, speak Dutch and English, and have experience in the home and interiors industry. The role also requires strong customer service, communication, relationship-building, and KPI-focused skills, as well as the ability to thrive in a fast-paced environment.

Benefits

  • Quarterly Commission Scheme
  • 24 Days Annual Leave
  • Career Development Opportunities
  • Onboarding, Training, And Support
  • Supportive And Collaborative Team Environment

About Corston Architectural Detail

Industry: Retail

Company size: 51-200 employees

Our founders set out with a simple aim: to make it easier to find considered, coordinating fixtures and fittings, crafted from solid brass and made to last. We design everyday details – handles, switches, sockets and lighting – with careful proportions and continuity across pieces and finishes, creating a seamless flow from room to room. What’s more, our direct relationship with customers allows us to offer support from start to finish, with delivery across Europe, the USA and the UAE, and showrooms in each region.

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