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Retail Manager

Roborock

Full-time
5-10 years experience
On-site

Key Skills

Retail Business Strategy
Retail Operations
Key Account Management
Customer Relationship Management
Sales Performance Analysis
Sell-Out Management
Retail Execution
Promoter and Field Force Management
Agency Management
KPI Management
Sales Training
Inventory Management
Promotion Effectiveness
Negotiation
Cross-Functional Collaboration
Business Planning

Job Description

Location: Netherlands / Belgium Coverage: Benelux Key Responsibilities: Benelux Retail Business Strategy Own overall retail business planning and annual retail strategy development and execution for Benelux. Develop, maintain, and grow key retail channels. Continuously track market trends, competitor brands, and channel changes; develop corresponding action plans. Follow up on key retail projects (ensure new product launches and core channel coverage). Key Account Management Manage commercial partnerships and daily management of key retail customers in Benelux, including but not limited to: Build and maintain long-term relationships with key customers. Secure key retail resource exposure with channel partners, such as Endcap, Brand Zone, Premium Location, etc. Ensure retail projects and store execution plans are implemented. Business Operations and In-Store Retail Execution Responsible for retail operations and sales results in the Benelux region. Track weekly/monthly sales, inventory, promotion effectiveness, and other core metrics; collaborate cross-functionally to achieve targets. Analyze sales performance by channel, customer, and product. Continuously improve retail channel sales efficiency and output. Responsible for overall execution quality of key retail stores: retail presence building / POSM promotional materials / demo unit display / promotional price execution / store inventory and product visibility, etc. Plan regular store visits, periodically check execution in key stores, and drive in-store display and resource implementation during new product launches. Build a consistent, professional brand retail image. FF / Promoter Team and Agency Management & Communication Responsible for planning and managing the Field Force / Promoter system in Benelux. Collaborate with external agencies to define store coverage, visit frequency, and staffing. Establish and manage Promoter KPIs. Responsible for product knowledge, sales skills, and new product training. Regularly evaluate agency and promoter execution quality and output. Continuously optimize personnel efficiency and store coverage. Cross-functional Collaboration Work closely with cross-functional teams: internal country teams, regional teams, and external agency partners. Drive effective alignment between business strategy and retail execution. Requirements: 5+ years of retail experience in consumer electronics, home appliances, smart home, FMCG, or related industries. Familiar with core retail operations such as Sell-out, Promotion, and Retail Execution. Experience managing Promoters, Field Force, or external agencies. English as a working language. Willing to travel frequently within the Benelux region. Preferred: Experience working with retail customers. Owner mindset, planning and negotiation skills. Ability to truly take responsibility for a country’s retail business results.

Core Responsibilities

Lead retail strategy, key customer partnerships, and business operations across the Benelux region, with accountability for sales results and retail execution. Manage field force teams and external agencies, improve store coverage and execution quality, and coordinate with internal and external partners to deliver business targets.

Requirements

Requires at least five years of retail experience in consumer electronics, home appliances, smart home, FMCG, or a related industry, along with familiarity with sell-out, promotions, and retail execution. Candidates should have experience managing promoters, field force teams, or agencies, use English at work, and be willing to travel frequently within Benelux; retail customer experience and strong ownership, planning, and negotiation skills are preferred.

About Roborock

Industry: Computers and Electronics Manufacturing

Company size: 1,001-5,000 employees

We are a leading technology company, specializing in research, development and production of products designed to make people's lives more comfortable. We specialise in vacuums, producing a wide range of robot vacuums as well as handheld units. Our headquarters are in Beijing, with offices in Shanghai and Shenzhen. Our international office in Hong Kong is home to our international team, and staffed with people from across the globe. Established in 2014, we have followed our values of positivity, integrity, exploration and cooperation to become a trusted leader for robot vacuums in the consumer space. Visit our website: https://us.roborock.com/

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