Key Skills

Job Description

Discover a world where we empower frontline teams, optimise retail operations, and innovate to create seamless shop experiences for our customers in Retail Operations & Training. Share your talents Are you ready to dive into the fast‑moving world of global retail? Curious about how international stores stay aligned, informed, and empowered every single day? Then this internship is your chance to step behind the scenes and be part of the team that makes it all happen. As a Retail Operational Excellence Intern, you’ll support a dynamic team that oversees operational performance for 1,400+ stores across the globe. You will work closely with the team and contribute to initiatives that directly impact thousands of retail employees and enhance customer experiences worldwide. About The Retail Operational Excellence Team We are the team that keeps the retail engine running smoothly—every store, every process, every project. From commercial rollouts to operational improvements, we ensure that our colleagues across all markets have the tools, clarity, and support they need to deliver outstanding performance and unforgettable service. If you’re excited by global collaboration, continuous optimization, and improving how people work every day, you’ll feel right at home. What You’ll Do You’ll be right at the heart of our operations, helping us elevate our stores’ performance through a wide variety of hands-on tasks. Expect to be involved in: Retail Communication: Help shape and streamline how information flows from HQ to stores around the world. Knowledge Base Management: Ensure that the knowledge and resources our teams rely on stay accurate, relevant, and easy to use. Data Analysis & Insights: Analyze data to improve our support materials and identify opportunities to enhance store operations. POS System Optimization: Contribute ideas and support improvements to our Point-of-Sale system to make store processes faster and smoother. Weekly Global Newsletter: Create and curate our weekly newsletter, reaching 1,400+ stores with important updates, highlights, and best practices. Support for International Retail Projects: Be part of the full project lifecycle—from development to implementation—while working closely with different markets. Store Feedback & Best Practices: Connect with our stores to gather insights, real-life feedback, and success stories that help us continuously improve. Bring all of you Please note we can only accept applications from candidates who are actively enrolled in their study for the full duration of their internship. Education: Currently studying in HBO/WO education in Communication/ Business Administration/Hotel Management/ Marketing/Branding/ Economics and other. Excellent communication skills in English You are pro-active, independent, inquisitive and solution-oriented Good skills: planning, organization, and multitasking You can work with Microsoft Word, PowerPoint, and Excel At Rituals, we are committed to care for everyone and strive to create a diverse workplace where all employees belong and have equal opportunities to succeed. Read more about our commitment here Diversity, Equity & Inclusion at Rituals (NL) a Guide With Our Benefits Rituals offers a varied intern role (full-time) within a young team with enthusiastic colleagues at our head office in the heart of Amsterdam. The salary offered is in line with market conditions and you will be given the opportunity to make the fullest use of your talents. The organization offers you an ambitious and pleasant international working environment. A compensation of €550,- based on 40 hours Unlimited access to the ‘’Rijksmuseum’’ Discount on your OneFit or ClassPass subscription 20% discount on our products MacBook Pro Two holidays per month based on 40 hours Intern Rootcamp & trainings The opportunity to participate in a variety of activities, from running the Amsterdam Marathon to company festivities Fresh fruit, free snacks and healthy lunches Benefits of working at Rituals Unique opportunities for personal and professional growth Staff discount on Rituals products Attractive bonus Flexible working hours tailored to your personal rhythm Company & team events

Core Responsibilities

Support operational performance across more than 1,400 stores by improving retail communications, maintaining knowledge resources, analyzing data, and contributing to point-of-sale system improvements. Create a weekly global newsletter, support international retail projects, and gather store feedback and best practices to improve operations.

Requirements

Applicants must remain enrolled in an HBO or WO program for the full internship and should be studying communication, business administration, hotel management, marketing, branding, economics, or a related field. They need excellent English communication skills, a proactive and independent approach, curiosity, a solution-oriented mindset, strong planning and organizational abilities, multitasking skills, and proficiency with Microsoft Word, PowerPoint, and Excel.

Benefits

• Rijksmuseum Access
• OneFit or ClassPass Subscription Discount
• 20% Product Discount
• MacBook Pro
• Two Holidays per Month
• Intern Rootcamp and Training
• Company Activities and Events
• Staff Discount on Rituals Products
• Attractive Bonus
• Flexible Working Hours
• Fresh Fruit, Free Snacks, and Healthy Lunches
• Personal and Professional Growth Opportunities