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Duty Management Stage

Leonardo Hotels Benelux

Rotterdam
Intern
0-2 years experience
On-site

€4.07 per hour

Key Skills

Guest Service
Front Office Operations
Safety Procedures
Complaint Handling
Room-Related Issue Resolution
Teamwork
Flexibility
Independent Working
Dutch Language
English Language

Job Description

About The Job As a Duty Management Intern, you are a familiar face throughout the hotel, as you closely monitor everything that happens on a daily basis. You are closely involved with the Front Office team and step in whenever needed. During your internship, you will learn everything about safety procedures, complaint handling, and room-related issues. It is a versatile and dynamic internship in which you will take on a wide range of responsibilities and work independently as an all‑rounder. Because of the dynamic work environment, every day is different — and that is exactly what makes this internship so enjoyable. No matter how varied your days are, one thing always remains the same: you ensure that every guest leaves with a satisfied feeling. And of course, that you do as well! Can you give our guests an unforgettable stay? Who are we? Savoy Hotel Rotterdam is part of Leonardo Hotels and was completely renovated in April 2019. The hotel now offers 95 luxurious hotel rooms and a cool Piet le Blanc Suite where you can play games, watch movies or listen to music. The lobby has a cozy open space where you can go for breakfast, lunch, drink coffee and in the evening get some work done or catch up with colleagues or friends over a drink or snack. As Leonardo Hotels Benelux, we are within the large Leonardo Hotels Group, responsible for all activities for the 28 hotels in the Netherlands and Belgium. At Leonardo Hotels we care deeply about personal growth, connection, and making an impact together. On average, our colleagues work with us for four years, because we always look for good internal career opportunities - and we are quite proud of that! Job Requirements WHO ARE YOU? You are looking for an internship that aligns with your (hotel) studies. Hospitality is in your blood, and you have a passion for the field. You enjoy working together — you are a true team player. You are flexibly available and do not mind working irregular hours. You have good proficiency in both Dutch and English. To be considered for this role, applicants must be an EU citizen or hold a valid work permit for the Netherlands. WHAT’S IN IT FOR YOU? As an HBO student, you will receive an internship allowance based on €750 gross per month (full‑time), consisting of €670 internship compensation and €80 expense allowance. We use variable payment periods of 4 or 5 weeks, depending on the number of days and hours worked — meaning one month you may receive slightly less and another month slightly more. You work hard, and therefore we invest in you! Get to know the unique Tailor Made Traineeship (TMT): a customized internship designed as a flying start to your career. Looking for a (part‑time) job during or after your studies? You’re in the right place! We offer great opportunities for growth. Love discounts? “See the world” with our worldwide employee discount program! And enjoy an overnight stay including dinner and breakfast in the hotel where you work during your Know Where You Work experience! COME SOON TO DRINK COFFEE WITH US! Let us know if you want to become part of our team! We would like to receive your motivation letter and resume. Questions? Contact the recruitment department: [email protected]

Core Responsibilities

Monitor daily hotel operations, support the Front Office team, and step in where needed. Learn and assist with safety procedures, guest complaints, and room-related issues while helping ensure guests leave satisfied.

Requirements

Applicants should be seeking an internship related to their hotel studies, have a passion for hospitality, and be team-oriented. They must be flexible about irregular hours, proficient in Dutch and English, and be an EU citizen or hold a valid Netherlands work permit.

Benefits

  • Internship Allowance
  • Expense Allowance
  • Tailor Made Traineeship
  • Career Growth Opportunities
  • Worldwide Employee Discounts
  • Overnight Stay With Dinner And Breakfast

About Leonardo Hotels Benelux

Industry: Hospitality

Company size: 1,001-5,000 employees

Easy-going, diverse, and authentic. We are a place where everyone feels welcome. A portfolio of 15 destinations and 28 locations in The Netherlands and Belgium. Come join us!

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