Receptionist (Dutch speaker)
Key Skills
Job Description
About the Position We are looking for a friendly, professional and customer-oriented Receptionist to join our automotive showroom in Rotterdam. As the first point of contact for our customers and visitors, you will play an important role in creating a welcoming, professional and positive showroom experience. You will welcome customers and visitors, handle incoming phone calls and support the daily operations of the showroom. Your Responsibilities Welcome and assist customers and visitors in a friendly and professional manner. Provide customers with the appropriate information and direct them to the relevant department or employee. Answer incoming phone calls and transfer them to the appropriate contact person. Manage appointments and support the daily planning of the showroom. Register and maintain customer and visitor information when required. Ensure that the reception desk and waiting area are always clean, tidy and presentable. Support other departments with basic administrative and organizational tasks. Receive and process mail, parcels, deliveries and general correspondence. Assist with showroom activities, events and other tasks when needed. Contribute to a high level of customer service and maintain a professional showroom image. What We Are Looking For Previous experience in reception, customer service, hospitality, retail or a similar position is a plus. Excellent communication and interpersonal skills. A friendly, professional and customer-focused attitude. Strong organizational skills and a good sense of planning and structure. Ability to work both independently and as part of a team. Fluent in both Dutch and English, both spoken and written, is required. Good computer skills and experience with common office software. A professional and well-presented appearance. Previous experience in the automotive sector is a plus, but not required. What We Offer A professional and modern working environment within the automotive sector. A varied role with extensive customer and visitor interaction. An international and friendly team. A competitive salary and good employment conditions. Training and guidance to help you perform your role successfully. A diverse position with opportunities for personal and professional development. Interested? Are you customer-oriented, enthusiastic, professional and enjoy working with people? Then we would love to hear from you and get to know you!
Core Responsibilities
Welcome and assist showroom customers and visitors, provide information, handle incoming calls, manage appointments, and maintain customer and visitor records. Keep the reception and waiting areas presentable, process correspondence and deliveries, and support administrative tasks, showroom activities, and events.
Requirements
Fluency in spoken and written Dutch and English is required, along with strong communication, interpersonal, organizational, and planning skills. Good computer skills, common office software experience, a professional appearance, and the ability to work independently and as part of a team are expected; relevant customer-facing experience is a plus.
Benefits
- Competitive Salary
- Good Employment Conditions
- Training and Guidance
- Personal and Professional Development Opportunities
About Harmony Auto Netherlands
Industry: Retail Motor Vehicles
Company size: 11-50 employees
Harmony Auto Netherlands is een automotive retailgroep die zich richt op elektrische mobiliteit in Nederland. Wij bouwen en exploiteren lokale dealerschappen voor elektrische automerken en ondersteunen hen bij verkoop, marketing en dagelijkse operationele activiteiten. Ons eerste dealerschap is momenteel in ontwikkeling en zal binnenkort openen in Zaandam. Ons werk is helder: we helpen klanten bij het vinden van de juiste elektrische auto en maken de overstap naar elektrisch rijden eenvoudig en toegankelijk. We richten ons op eerlijk advies, een sterke showroomervaring en duidelijke communicatie, zowel online als in onze showrooms. We werken nauw samen met onze vestigingen om een consistente merkuitstraling te waarborgen, praktische lokale marketing te verzorgen en een hoge standaard in klantenservice te leveren. Dit omvat verkoopondersteuning, merkrepresentatie en digitale kanalen. Harmony Auto Netherlands is an automotive retail group focused on electric mobility in the Netherlands. We build and operate local dealerships for electric vehicle brands and support them in sales, marketing, and day-to-day operations. Our first dealership is currently under development and will open soon in Zaandam. Our work is straightforward: we help customers find the right electric vehicle and make the transition to electric driving clear and accessible. We focus on honest advice, a strong in-store experience, and clear communication, both online and in our showrooms. We work closely with our dealer locations to ensure consistent brand presentation, practical local marketing, and a high standard of customer service. This includes everything from sales support and brand representation to digital channels and customer communication. As electric mobility continues to grow, Harmony Auto Netherlands aims to build reliable, customer-focused dealerships that people trust, today and in the years to come.