
Global Hub Manager
Key Skills
Job Description
Job Description:
The Global Hub Manager will act as the operational and planning partner to the Global Hub Lead and Regional Hub Leads, supporting the successful delivery of priorities across Global Brands, Regional Hubs, local markets, and specialist functions.
The role will serve as a central coordination point across the network, helping connect global priorities with regional execution while driving planning excellence, alignment, and continuous improvement. This role is intended to complement the leadership, providing the additional support required to manage an increasingly interconnected global operating model.
Key Responsibilities:
Hub Coordination & Leadership Support
- Support the Global Hub Lead and Regional Hub Leads in managing strategic priorities, dependencies, risks, and key initiatives.
- Coordinate activities across the four regional hubs and provide visibility on progress, actions, and escalations.
- Consolidate regional updates and prepare leadership-ready summaries and recommendations.
- Track delivery against key work-streams and support issue resolution where required.
Digital Planning Coordination
- Coordinate planning activities across Global Brands and Regional Hub teams for Topical and Culture Pulse activations.
- Facilitate collaboration between Strategy, Planning, Activation, Analytics, and Operations teams.
- Support annual planning, campaign planning, and key planning milestones across the network.
- Ensure planning frameworks, best practices, and ways of working are consistently applied and shared across markets and hubs.
Topical & Culture Pulse Coordination
- Coordinate global Topical and Culture Pulse activations across hubs and markets.
- Ensure alignment between global priorities and regional deployment plans.
- Manage timelines, stakeholder communication, and implementation tracking.
- Capture learnings and facilitate sharing of best practices across the organisation.
Governance & Continuous Improvement
- Support the adoption and implementation of processes, frameworks, and standards.
- Drive consistency in execution across regions and identify opportunities for process improvement.
- Help maintain visibility of actions, decisions, and governance requirements across work-streams.
Learning & Capability Building
- Support learning forums, capability-building initiatives, and knowledge-sharing programmes across the hub network.
- Identify opportunities to scale successful approaches, planning methodologies, and operational best practices.
- Contribute to the ongoing evolution and improvement of the operating model.
Candidate Profile:
- Strong digital media planning and integrated planning experience.
- Experience operating in multi-market, regional, or global client environments.
- Experience working within hub, centre-of-excellence, or shared service structures.
- Strong stakeholder management and communication skills.
- Proven ability to coordinate complex programmes involving multiple teams and markets.
- A proactive, solutions-oriented mindset with excellent organisational capabilities.
Location
The role can be based in either London or Amsterdam, depending on the strongest candidate and business requirements.
#LI-Hybrid #Amsterdam #London
Location:
LondonBrand:
Global CaratTime Type:
Full timeContract Type:
PermanentCore Responsibilities
The Global Hub Manager coordinates strategic priorities and planning activities across global brands, regional hubs, and local markets. This role ensures operational alignment, drives process improvements, and facilitates knowledge sharing across the network.
Requirements
Candidates must have strong experience in digital media and integrated planning within multi-market or global environments. Proven ability to manage complex programs and excellent stakeholder management skills are essential for this role.
About dentsu
Industry: Business Consulting and Services
Company size: 10,001+ employees
Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC.