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IT Support Specialist

BYD Europe

Hoofddorp
Full-time
2-5 years experience
On-site

Key Skills

IT support
Network maintenance
Hardware preparation
Problem-solving
Communication
Organizational skills
Decision-making
English language
Chinese language

Job Description

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Hoofddorp, Netherlands. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Key responsibilities of the role:
  • Laptop preparation for employees and resolution of various desk issues.

  • Network project construction and daily maintenance.

  • Cooperation with HQ IT on tests or IT implementations.

  • Serving as the first point of contact for IT support within the organization.

  • Other IT related activities and contingent assignments.

Qualifications and requirements:
  • Bachelor`s degree in computer science or IT-related majors.

  • Experience in 1st line IT support.

  • Fluent English language skills.

  • CCNA, CCNP or ITIL certifications are an advantage.

  • Chinese language skills are a plus.

  • Excellent communication, organizational, problem-solving and decision-making skills.

We Offer:
  • Performance and experience based competitive remuneration, pension plan.

  • 25 holidays + option to purchase 5 extra holidays.

  • Commuting allowance.

  • Department & company wide teambuilding events.

  • An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy.

Core Responsibilities

The IT Support Specialist is responsible for preparing employee laptops and resolving desk-side technical issues. They also manage network project construction, perform daily maintenance, and act as the primary point of contact for IT support.

Requirements

Candidates must hold a Bachelor's degree in computer science or an IT-related field and possess experience in 1st line IT support. Fluency in English is required, while CCNA, CCNP, or ITIL certifications and Chinese language skills are considered advantageous.

Benefits

  • Pension plan
  • 25 holidays
  • Option to purchase 5 extra holidays
  • Commuting allowance
  • Teambuilding events

About BYD Europe

Industry: Motor Vehicle Manufacturing

Company size: 201-500 employees

As BYD’s first overseas subsidiary, BYD Europe B.V., now located in Scorpius 112, 2132 LR Hoofddorp, the Netherlands, was founded in 1998. BYD Europe mainly focuses on New Energy products, including Electric Vehicles, especially passenger cars, buses, trucks and forklifts; Rechargeable batteries, Solar Panel, Energy Storage and Rail Transit. Visit BYD Europe Auto brand new website: https://www.bydauto.eu/

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