Gym & Spa Receptionist - Cowshed Amsterdam
Key Skills
Job Description
About us ...
Soho House Amsterdam is part of a global community for creative people, offering a welcoming space to work, relax, and connect. Recently awarded a Michelin Key, our House is recognised for its exceptional comfort and design. Join our team and help deliver thoughtful, high-quality experiences for our members and guests.
At Cowshed Amsterdam, we create a calm and welcoming environment where guests can unwind and feel their best. As part of the Soho House family, you’ll join a supportive team that values care, craft, and attention to detail — with opportunities to grow within a creative and international community.
The Role
At Soho House the Gym Reception is responsible for a variety of front desk tasks, such as welcoming, signing in and directing members and guests as well as taking phone calls, answering questions, handling correspondence, and keeping the reception area clean and well-organized. A Gym Reception team member is friendly personable, familiar with gym equipment, communicating efficiently and has good computer skills. WEare looking for someone who can work parttime (3-4 days per week) or fulltime.
What we are looking for
- Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities.
- Previous experience with Opera/Salesforce is beneficial
- Strong verbal and written communication in English
- Team player who communicates well with all colleagues
- You are flexible to work on weekends
📍 Location: Amsterdam
🕊️ Environment: Calm, premium, and member-focused
If you love wellness, great service, and being part of a creative global community, we’d love to hear from you.
Benefits
Soho House offers excellent compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
- Excellent commission on treatments and retail
- Salary according Horeca CAO
- Flexible working hours (Full time / Part time)
- Travel allowance > 7.5 km
- Staff meals
- Soho Friends Membership with discounts on F&B (50%), rooms and Cowshed
- One paid moving day per year
- Two paid volunteering days per year
- Introduce a star and you could be eligible to receive a € 300,- (gross) bonus
Core Responsibilities
The Gym Receptionist is responsible for welcoming members, managing front desk operations, and handling inquiries via phone and in person. They must maintain a clean, organized reception area while ensuring high-quality service standards for all guests.
Requirements
Candidates must have experience managing high-volume phone lines and possess strong verbal and written English communication skills. Proficiency with software like Opera or Salesforce is considered a benefit, and flexibility to work weekends is required.
Benefits
- Excellent commission on treatments and retail
- Salary according Horeca CAO
- Flexible working hours
- Travel allowance
- Staff meals
- Soho Friends Membership with discounts on F&B
- One paid moving day per year
- Two paid volunteering days per year
- Referral bonus
About Soho House & Co.
Industry: Hospitality
Company size: 5,001-10,000 employees
Soho House & Co was founded in London, in 1995, as a private members’ club for those in film, media and creative industries. We have since expanded to include Houses across Europe and North America, as well as restaurants, cinemas, spas, workspaces and hotels. Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact. From the beginning, and throughout our 25-year history, our members have always been at the heart of everything we do