Key Skills

Job Description

We are seeking an organized and client-focused Reservation Planning Coordinator to assist with researching options, coordinating reservations, and managing important details throughout the planning process. The ideal candidate communicates clearly, enjoys helping others, and can keep multiple requests organized while providing professional and timely support. Responsibilities Communicate with clients to understand their needs and preferences Research accommodations, transportation, activities, and related services Assist with planning and coordinating reservations Review availability and reservation details Provide confirmations, updates, and relevant information Assist with modifications and special requests Maintain accurate client and reservation records Follow up on pending requests and outstanding information Coordinate with service providers when necessary Ensure reservation details are organized and accurate Provide professional client support throughout the process Qualifications Strong written and verbal communication skills Excellent organization and attention to detail Customer-focused and professional Comfortable conducting online research Ability to manage multiple requests and deadlines Comfortable using email and web-based platforms Strong problem-solving and follow-up skills Previous customer service, hospitality, reservations, or coordination experience is helpful but not required Position Highlights 100% remote work environment Comprehensive onboarding and training Ongoing professional development Access to online tools and professional resources Continuing education opportunities Supportive team environment

Core Responsibilities

Communicate with clients to understand their preferences, research travel-related options, and coordinate reservations, confirmations, changes, and special requests. Maintain accurate records, follow up on pending information, and coordinate with service providers while providing timely, professional client support.

Requirements

Candidates should have strong communication, organizational, and attention-to-detail skills, along with the ability to research online and manage multiple requests and deadlines. Familiarity with email and web-based platforms and strong problem-solving and follow-up skills are expected; relevant customer service, hospitality, reservations, or coordination experience is helpful but not required.

Benefits

• Comprehensive Onboarding And Training
• Ongoing Professional Development
• Online Tools And Professional Resources
• Continuing Education Opportunities
• Supportive Team Environment