Field Services Engineer
Key Skills
Job Description
Keep the world’s palletising systems running. Be our expert on site. At CSI Palletising, we design and build smart palletising solutions for customers across the globe. As our Field Service Engineer, you are the face of CSi at customer locations, solving challenges, improving performance, and ensuring our systems deliver every day. If you enjoy technology, travel, and real responsibility, this role is for you. The Role As a Field Service Engineer, you ensure that our customer installations continue to perform at their best. You’ll work hands‑on with advanced palletising systems, spending around 70% of your time on site with customers, both in the Netherlands and internationally. You are the expert. You take ownership. And you have the freedom to make a difference. What You’ll Do Perform maintenance and inspections on CSI systems Diagnose and resolve faults, mechanical, electrical and software Execute modifications and upgrades, from short visits to multi‑week projects Advise customers on improvements and system expansions Train operators and maintenance teams on site Join a 24/7 rotating consignment service Interested in software? With our training programme, you can grow into a Field Service Specialist, focusing on advanced software adjustments. About You MBO+ or HBO education in Mechatronics, Electrical Engineering or Mechanical Engineering Experience or strong interest in industrial automation and robotics - (Allen‑Bradley, Siemens, ABB or Fanuc is a plus) Good command of Dutch and English (German is a bonus) Independent, customer‑focused, flexible and eager to learn Comfortable with travel and working in varied environments What We Offer Competitive salary, tailored to your experience 27 vacation days + 13 ADV days Company car (private use allowed), laptop and phone Allowances for international assignments Sustainable employability budget (e.g. sports & wellbeing) Extensive training and career development, technical and personal CSi is a hands‑on, customer‑focused organisation with an informal culture and flat structure. You’ll work in an international environment where teamwork, initiative, and professionalism are truly valued. Every employee contributes to, and shares in, the success of the company. As part of the Mpac Group, CSi delivers world‑class end‑of‑line automation and palletising solutions to customers across the globe.
Core Responsibilities
Maintain and inspect palletising systems, diagnose and resolve mechanical, electrical, and software faults, and carry out system modifications and upgrades. Advise customers on improvements, train their teams, and participate in a rotating 24/7 on-call service.
Requirements
The role calls for MBO+ or HBO education in mechatronics, electrical engineering, or mechanical engineering, along with experience or a strong interest in industrial automation and robotics. Candidates should communicate well in Dutch and English, work independently with a customer-focused and flexible approach, and be comfortable with travel; German is an advantage.
Benefits
- Competitive Salary
- 27 Vacation Days
- 13 ADV Days
- Company Car With Private Use
- Laptop
- Phone
- International Assignment Allowances
- Sustainable Employability Budget
- Training and Career Development
About CSi palletising
Industry: Automation Machinery Manufacturing
Company size: 501-1,000 employees
CSi palletising is a privately owned medium sized company with about 650 employees. CSi palletising provides its customers with highly automated logistics and palletising systems for the manufacturing and distribution of Fast Moving Consumer Goods (FMCG). CSi palletising serves its customers worldwide via sales offices in the USA, Mexico, France, Germany, UK and the Netherlands. The main production and assembly facilities are in Cluj Napoca, Romania, and in Raamsdonksveer, The Netherlands. Moreover CSi palletising has a application centre in Mexico and a service hub in the USA. Due to a lean organisation of sales management, engineering, manufacturing, assembly, installation and software integration of logistic, picking, packing and palletising systems, we provide our customers with optimal logistic systems. CSi customers are world leaders in their industries and we help maintain their market position.