Sales Service Engineer
Key Skills
Job Description
Are you a customer-focused problem solver who enjoys combining technical know-how with commercial insight? Do you thrive in an international, fast-paced service environment where no two days are the same? Then this role could be your next career move. The Role As a Sales Engineer Service within our Lifecycle Services department, you’ll play a pivotal role at the heart of our service organization. Acting as the vital link between our international customers, Area Sales Manager Service, and internal specialists, you turn customer needs into smart, tailored service solutions. From initial request to final order, you’ll own the process—handling both technical and commercial topics, preparing quotations, and ensuring customers receive the best possible solution from our full service portfolio, including maintenance and system upgrades. What You’ll Be Doing Proactively managing and developing relationships with existing customers Supporting the Area Sales Manager Service with desk sales activities and quotations Translating customer requirements into technically and commercially sound proposals Collaborating with technical specialists to deliver the optimal solution Acting as an ambassador for our products, services, and alternative solutions Managing the end-to-end sales process: from request through to closing the deal About You You’re organized, accurate, and commercially minded, with a natural ability to connect with customers and internal stakeholders alike. You enjoy responsibility and take pride in delivering results. Required A technical college degree (e.g. Mechatronics or Electrical Engineering) Demonstrable experience in a similar role within an international project organisation Affinity with internal logistics systems / material handling, ideally with sales exposure in control technology Proven experience managing the full sales cycle, including calculations and quotation presentations Experience working with ERP and CRM systems Fluency in Dutch and English (German is a strong plus) Why CSi? At CSi, you’ll join a dynamic, hands-on, project-driven organization where customer focus and teamwork are key. We believe in short lines, a flat hierarchy, and an open, informal culture where people are valued for their drive and contribution. You’ll enjoy the freedom to take ownership, room to grow, and the opportunity to work in a truly international environment. What We Offer Competitive salary depending on experience 29 vacation days + 13 ADV days Flexible working hours and a Vitality budget Strong collective labor agreement (Metalektro) and pension scheme (PME) Excellent training and development opportunities—professionally and personally Space for entrepreneurship, initiative, and long-term growth CSi Palletising is a global supplier of end-of-line automation and palletising systems. From our headquarters in the Netherlands and production facilities in Romania, we deliver turnkey systems for palletising, case transport, and pallet handling, supported by advanced software and worldwide service. As part of the Mpac Group, we contribute to world-leading high-speed packaging and automation solutions used by international customers across various industries.
Core Responsibilities
Manage customer relationships and support the Area Sales Manager Service with desk sales activities, quotations, and tailored service proposals. Coordinate with technical specialists and oversee the full sales process from initial customer request through order closing, covering maintenance, upgrades, and other service solutions.
Requirements
A technical college degree, such as in Mechatronics or Electrical Engineering, and experience in a similar role within an international project organization are required. Candidates should have experience managing the full sales cycle, including calculations and quotation presentations, familiarity with ERP and CRM systems, affinity with logistics or material-handling systems, and fluency in Dutch and English; German is a strong plus.
Benefits
- 29 Vacation Days
- 13 ADV Days
- Flexible Working Hours
- Vitality Budget
- Collective Labor Agreement
- Pension Scheme
- Training and Development Opportunities
- Entrepreneurship and Initiative Opportunities
- Long-Term Growth Opportunities
About CSi palletising
Industry: Automation Machinery Manufacturing
Company size: 501-1,000 employees
CSi palletising is a privately owned medium sized company with about 650 employees. CSi palletising provides its customers with highly automated logistics and palletising systems for the manufacturing and distribution of Fast Moving Consumer Goods (FMCG). CSi palletising serves its customers worldwide via sales offices in the USA, Mexico, France, Germany, UK and the Netherlands. The main production and assembly facilities are in Cluj Napoca, Romania, and in Raamsdonksveer, The Netherlands. Moreover CSi palletising has a application centre in Mexico and a service hub in the USA. Due to a lean organisation of sales management, engineering, manufacturing, assembly, installation and software integration of logistic, picking, packing and palletising systems, we provide our customers with optimal logistic systems. CSi customers are world leaders in their industries and we help maintain their market position.