Key Skills

Job Description

We are looking for a proactive and experienced Credit Controller to join our Finance team and manage customer accounts across several countries. In this role, you will be responsible for timely cash collection activities, resolve and support account-related queries for customers and internal stakeholders, help with billing related projects like EDI, and ensure smooth business operations. You will work closely with customers and internal teams such as Sales, Customer Excellence, Tender & Contracts and Finance to identify and resolve outstanding issues and ensure a smooth order-to-cash process. As part of a large and collaborative team, you will contribute to maintaining a healthy accounts receivable portfolio. We are looking for someone who takes ownership, communicates clearly and confidently, and is comfortable taking responsibility for identifying and resolving issues. The European organization of Applied Medical consists of multiple legal entities all managed by the Shared Services Center in Amersfoort. The Credit Controller works in Amersfoort and reports directly to the Team Leader Credit Control. Key Responsibilities Monitor customer accounts daily, identify risks and outstanding issues Take appropriate action to ensure timely release of orders according to policies Manage and determine payment terms and collection activities Determine credit risk level for customer according to policies and credit reports Coordinate and monitor payments plans Take ownership of open issues and work closely with Sales, Customer Excellence, Tenders and Finance for an effective resolution. Prepare reports to meet the customer and business requirements Proactively identify recurring issues and contribute to process improvements. Build and maintain professional relationships with customers and internal stakeholders. What You Bring Bachelor level of education and thinking level 2+ years relevant working experience in a business-to-business cash collection position is preferred Fluent English, both written and spoken is required Fluent in other German/ Polish/ Italian language is preferred Excellent communications skills with proven negotiation and conflict resolution skills A team-oriented mindset with the ability to collaborate effectively across departments. A clear understanding of the Order-to-Cash process Strong problem-solving skills and a practical, solution-oriented mindset. Work experience in an international environment is preferred Good knowledge of MS Office, specifically Excel Experience with SAP and Credit Management tool What We Offer An international working environment, fueled by respect and a healthy work-life balance tailored to the business and team member’s needs 27 paid vacation days (based on fulltime contract) with option to purchase five additional days This is mainly an on-site role with hybrid options Commuting allowance of €0,25/km or full coverage of public transportation costs A wide variety of internal trainings and development possibilities and a tuition program for external trainings The opportunity to pro-actively work on your vitality and fitness State-of-the-art facilities, including green areas, in-house restaurant and gym Additional benefits, such as: Attractive pension scheme (your contribution at 4%, ours at 12%) €50 net monthly health insurance contribution Two (paid) days per year dedicated to volunteering activities Several fun company events and meaningful initiatives organized throughout the year At Applied Medical, we are committed to make a meaningful, positive difference, each and every day. Within our European headquarters in Amersfoort (NL), we develop, manufacture and support the implementation of our advanced medical devices across Europe and the MENA region. Applied’s team members enjoy working in an environmentally friendly and international environment, in which people of diverse backgrounds are valued, challenged, and acknowledged. We support our team members by giving them opportunities of ongoing learning and education, possibilities to take part in community volunteering activities and a variety of onsite exercise classes and health activities. If you are passionate about working in an organization that allows you to make decisions based upon what is right for the patient, customer, community and environment, Applied Medical is the place for you. Interested? Would you like to be part of our expanding team? If the answer is yes, we'd love to get to know you and look forward to hearing from you! For more information regarding our hiring process, click here. If you have any questions, feel free to contact us via [email protected] or +31 (0)33 7548713. Not the right job for you? Take a look at our other vacancies and follow us on LinkedIn.

Core Responsibilities

Monitor customer accounts, assess credit risks, manage payment terms and collection activities, and take action to support timely order release and cash collection. Resolve account issues with customers and internal teams, prepare reports, coordinate payment plans, and contribute to process improvements.

Requirements

A bachelor-level education and thinking level and at least two years of relevant business-to-business cash collection experience are preferred, along with fluent written and spoken English. Candidates should understand the Order-to-Cash process, communicate and negotiate effectively, collaborate across departments, and have good Excel knowledge; SAP and credit management tool experience are also sought.

Benefits

• 27 Paid Vacation Days
• Option to Purchase Five Additional Vacation Days
• Commuting Allowance or Public Transportation Coverage
• Internal Training and Development Opportunities
• Tuition Program for External Training
• Onsite Fitness and Health Activities
• Attractive Pension Scheme
• Monthly Health Insurance Contribution
• Two Paid Volunteering Days per Year
• Company Events