Key Skills

Job Description

Join ASP and help keep critical healthcare technology running As a Field Service Engineer/Technician, you'll install, maintain, troubleshoot and repair advanced medical devices used in hospitals and healthcare facilities. You'll be the trusted technical expert supporting customers across your territory and ensuring equipment performs safely and reliably. What You'll Do Install, validate and commission new equipment. Perform planned preventative maintenance on medical devices. Diagnose and resolve complex technical issues. Provide exceptional on-site customer support and training. Collaborate with Sales, Clinical Education and Technical Service teams. Maintain accurate service records and documentation in company systems. Manage tools, inventory and parts within your assigned territory. Support continuous improvement initiatives and customer satisfaction activities. What We're Looking For 3+ years of experience in a technical service, field service or maintenance role. Experience working with medical devices or other highly regulated equipment is preferred. Strong troubleshooting and problem-solving skills. Excellent customer-facing communication skills. Ability to work independently and manage a busy schedule. Good English communication skills. Familiarity with Microsoft 365, CRM systems and digital service tools. Why Join ASP? Work with industry-leading medical technology. Make a direct impact on patient care and customer success. Enjoy a highly autonomous, field-based role. Collaborate with a supportive and experienced international team. Access ongoing training and professional development opportunities. Working Environment Field-based role supporting hospitals and surgery centers. Up to 90% travel within the assigned territory. Occasional overnight travel and on-call support may be required. Ready to make a difference? Join ASP and help healthcare providers keep their critical sterilization systems operating at their best. Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care. We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Advanced Sterilization Products ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology.ASP’s mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP’s products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected]. ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology.ASP’s mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP’s products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].

Core Responsibilities

Install, validate, maintain, troubleshoot, and repair medical devices, while providing on-site customer support and training. Maintain service records and territory inventory, collaborate with internal teams, and contribute to continuous improvement and customer satisfaction.

Requirements

Applicants should have at least three years of experience in technical service, field service, or maintenance; experience with medical devices or other regulated equipment is preferred. Strong troubleshooting, customer communication, independent scheduling, English communication, and familiarity with Microsoft 365, CRM systems, and digital service tools are expected.

Benefits

• Ongoing Training
• Professional Development