Amsterdam
Intern
0-2 years experience
On-site

Key Skills

Customer Service
Sales
Cross-Selling
Upselling
Commercial Acumen
Meeting and Event Coordination
Booking Management
Account Development
Written Communication
Verbal Communication
Organization
Attention to Detail
Multitasking
Problem-Solving
Teamwork
Administrative Support

Job Description

Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events? Your mission, should you choose to accept it… As our brand-new Meeting & Events Intern, you support in driving commercial results for all our revenue streams and coordinate the Meeting & Event bookings for our locations in Amsterdam No one does it better when it comes to selling the TSH concept and all of our products and services to our guests. You’ll make sure that people will easily find us and come to connect in our hotel to experience our ‘one of a kind’, unique spaces. You’ll be working to sell our meeting rooms, our awesome hotel rooms or a fabulous dinner at our restaurant. On top of that, your goal is to make each guest return and you do this by delivering the best TSH guest-experience. In case you don’t know who we are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do: You’ll assist with answering questions and making bookings for our Commercial Partnerships. This happens through various channels such as: telephone, third parties and e-mails You’ll help with the development of customer accounts to drive business into our TSH Amsterdam property and to increase market/customer share in all revenue streams You’ll work within current business strategies and recognizing potential opportunities From admin to hosting, you’ll do it all. You’ll prepare, update and file all correspondence You’ll prepare the meeting & events functions sheet with completed final and accurate details for our banqueting department You’ll host meetings together with the banqueting department/stakeholders You’re responsible for maintaining an effective follow-up system to secure business and provide an after sales service in order to secure repeat business You’ll assist our heroes in Finance to ensure a smooth ride - from invoicing down to payments You’ll compile statistics and reporting for our cluster management and commercial teams You’ll support with the creation and roll out of the local commercial strategy Who You Are: You’re currently enrolled in EU university You are available from 1th of February, 2027 You’re fluent in English with excellent communications skills (verbal as well as written) You have a positive, can-do attitude towards working within a team You’re highly organised and with a high level of attention to detail You’re a multi-tasker with strong problem-solving skills and a hands-on mentality You’re sales driven and commercially savvy. Cross and upselling is a second nature to you You’re extremely guest and service oriented What We Offer: An amazing work environment with a fantastic vibe and lots of positive energy On the job coaching and guidance Monthly compensation for your internship The opportunity to work and learn at a dynamic, young, international organization; we’re a real game changer in the hospitality industry A first glimpse into the world of Hospitality with one of the most innovative players in the market Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks? A wonderful workplace to call home with, dare we say it, fun colleagues Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Core Responsibilities

Support commercial results by responding to inquiries, managing meeting and event bookings, developing customer accounts, and identifying sales opportunities across the Amsterdam property’s revenue streams. Coordinate event details and hosting, maintain follow-up and after-sales service, assist with invoicing and payments, compile reports, and support local commercial strategy.

Requirements

Applicants must be enrolled at a university in the EU and available from February 1, 2027. They should be fluent in English, organized and detail-oriented, commercially minded, guest-focused, and able to communicate well, multitask, solve problems, and work effectively in a team.

Benefits

  • Monthly Internship Compensation
  • On-the-Job Coaching and Guidance
  • Access to Restaurant and Gym Facilities
  • Discounts on Hotel Stays, Food, and Drinks

About The Social Hub (B Corp™)

Industry: Hospitality

Company size: 501-1,000 employees

A Certified B Corporation® driven by a purpose to create a better society, The Social Hub is a pioneer in the hybrid hospitality industry, offering spaces where guests from all walks of life can learn, stay, work and play. With hotels located across Europe’s most dynamic cities, The Social Hub connects and creates a unique community of travellers, students, business professionals, neighbours, and more. From hotel facilities, student and extended stay rooms, coworking spaces, through to auditoriums, gyms, event spaces and a comprehensive social impact programme including its TSH Talent Foundation, The Social Hub is a place where people can connect and learn from one another, build a community and engage in unique experiences that help spark ideas and make change happen. ​Founded in 2012, The Social Hub is headquartered in Amsterdam and counts with more than 1,000 employees and over 10,000 rooms.

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