Key Skills

Job Description

Parlez-vous français? Love working with customers and keeping things running smoothly? Then we have a great opportunity for you! Join Team France at elho as our new Account Service Manager and help us grow strong customer relationships, make an impact and bring a little more green into the world. At elho, we believe in the power of nature, innovation and people. We love what we do, embrace change and are always looking for new ways to grow. With big ambitions and a people-first culture, we create an open and inspiring workplace where you can be yourself, develop your talents and make a difference. As a Certified Great Place to Work, we put our people first every single day. Ready to grow with us? Let's go! Your mission You are the go-to person for Team France! As our Account Service Manager, you make sure everything runs smoothly, from customer requests and orders to pricing and sales support. You love keeping things organized, building strong relationships and making sure we deliver on our promises. You'll work closely with customers, sales managers and colleagues, ensuring everyone has what they need to succeed. From managing orders and sharing product information to spotting opportunities for smarter, more efficient processes: you make it happen. You know how to set priorities, keep an overview and turn challenges into solutions. And because teamwork makes the dream work, you'll support your colleagues whenever needed, whether that's processing orders sometimes, handling administration or joining internal meetings. In short: you're the link between our customers, our sales team and elho. You bring people together, keep things moving and help us build successful, long-lasting partnerships. What will you bring to the team? You're a proactive, service-minded and solution-oriented person who loves working with people. You communicate with ease, think ahead and know how to balance customer needs with what's possible within elho. You enjoy variety, take ownership and aren't afraid to suggest better ways of working. You're a true team player who feels at home in an international environment. And of course, you have a love for nature and everything green! What will you do? Keep the workload within Team France running smoothly and on time, together with our Accounts Service Representatives. Manage quotations, orders, product assortments and price lists. Support our French Sales Managers by preparing customer-specific activities and sales promotions. Take part in regular sales meetings and collaborate closely with your colleagues. Spot opportunities to improve processes and turn your ideas into action. Make sure our customers receive the right information and support, every step of the way. What do you bring? HBO working and thinking level. Strong administrative skills and a good command of Microsoft Office, especially Excel. At least 2 years of international work experience in a customer service or sales support role. A good command of French and English, with French at a near-native or native level. Availability to work 32-40 hours per week. Knowledge of an ERP system, preferably SAP, is a plus. What do we offer? A key role in an international, ambitious B-Corp that makes a real impact A Great Place To Work – and that's not just our opinion; we've been certified for 6 years! Dsicount on fresh, daily lunch in one of the greenest offices in the Netherlands 26 vacation days and a dedicated day to make a positive impact The opportunity to buy our products with discount, twice a year An annual vitality budget to spend on your own wellbeing and a bike plan Free unlimited access to OpenUp (coaching/psychologists’ platform) Personal development opportunities to help you grow and excel in your role Work in an inspiring office in one of the greenest buildings in the Netherlands Who are we? At elho, we connect people with nature. Since 1964, we create products that brighten spaces, spark joy, and make people smile. We’re serious about sustainability but never boring about it. Our products are made from 100% recycled plastic, produced with renewable energy, and made to last. Designed in the Netherlands and loved in more than 75 countries, everything we make is built to stand out — in sustainability, quality, and design. As a market leader, a certified B-Corp and an official Great Place To Work, we're on a mission to bring more nature into people's lives… and we need passionate, driven colleagues to help us get there. We live and breathe the elho values that shape the way we work together: Team Up — We move as one and win together. Move Forward — We decide fast and learn faster. Drive Results — We make it matter while we deliver impact. Be Original — We always impress and make customers smile. We’re curious, ambitious, and always on the move. If it doesn’t excite, surprise, or improve things, we won’t do it. Join us elho is home to a diverse, international team spread across Europe — connected by a shared passion for plants, people and purpose. Are you ready to grow with us?

Core Responsibilities

Coordinate Team France's customer service and sales support workload, managing quotations, orders, product assortments, price lists, and customer information. Support French Sales Managers with customer-specific activities and promotions, collaborate with colleagues, and identify opportunities to improve processes.

Requirements

Applicants should have HBO-level working and thinking ability, strong administrative skills, and proficiency with Microsoft Office, especially Excel. They need at least two years of international customer service or sales support experience, near-native or native French, good English, and availability for 32–40 hours per week; SAP or other ERP knowledge is a plus.

Benefits

• Discounted Daily Lunch
• 26 Vacation Days
• Dedicated Volunteer Day
• Employee Product Discounts
• Annual Wellness Budget
• Bike Plan
• Free Access to Coaching and Psychology Services
• Personal Development Opportunities