Key Skills

Job Description

Do you thrive on bringing structure, accuracy, and efficiency to HR operations while managing key employee lifecycle processes across multiple HR systems? Are you motivated by the opportunity to optimize processes, support payroll activities, and deliver outstanding HR service for employees across the BeNeLux region? Practical Information Location: Amsterdam, Netherlands | Work Arrangement: Hybrid | Reports to: P&C Operations Team Lead - Benelux | Visa Requirements: Valid working visa for Netherlands | Language Requirements: fluent/professional Dutch and English, both written and verbal As our Sr. HR Operations Specialist, you will play a key role in delivering efficient HR administration and continuously improving our people’s processes. Your responsibilities will include supporting the employee lifecycle, from employment and onboarding to absence management, documentation, payroll data administration, and HRIS management. You will be part of a remote People & Culture team supporting the BeNeLux region, helping to ensure a best-in-class employee experience through exceptional service, operational excellence, and process optimization. Key Responsibilities Manage HR administration activities and respond to employee and manager requests with accuracy and efficiency through ServiceNow and other HR systems Support the full employee lifecycle in Workday and related systems, including onboarding, offboarding, transfers, promotions, salary changes, and verification of required documentation and employee data updates Maintain accurate employee records and prepare HR documentation, such as employment contracts, salary letters, deduction agreements, and other personnel documents Coordinate monthly payroll activities for Belgium and Luxembourg, preparing payroll data and working closely with Finance and external payroll providers Ensure employee data accuracy and compliance while collaborating with auditors, local authorities, and other internal stakeholders Drive continuous improvement of HR processes, service delivery, execution, and technology utilization to enhance operational efficiency and employee experience Contribute to HR projects and initiatives while providing guidance on HR-related inquiries and directing employees to the appropriate teams when needed Job Requirements 3+ years of experience in HR administration, ideally within a modern, digitalized organization Experience supporting HR operations in the BeNeLux region, with a strong understanding of labor legislation in at least one BeNeLux country and a willingness to learn about the others Strong integrity, discretion, and the ability to handle confidential information while working independently in a remote and international environment Excellent organizational and time management skills, with the ability to prioritize and adapt in a fast-paced, changing environment A process-oriented mindset combined with strong analytical skills, attention to detail, and confidence working with data and Excel A proactive, self-managing approach with a focus on accuracy, continuous improvement, and efficient process execution A collaborative team player who thrives in a matrix organization and can build strong working relationships across a geographically dispersed remote team What we offer A close-knit, international and inclusive culture where you can be yourself and make a real impact Flexible hybrid working, combining time at home with collaboration in our Amsterdam office Extensive learning and development opportunities, including training, mentoring, knowledge sharing, and a dedicated training budget A competitive salary and benefits package, including generous time off, mobility options, and support during important life events A strong focus on wellbeing, with mental health support, coaching, and regular social activities that help our teams connect, learn, and have fun together Unlimited holidays Company description SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI. Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

Core Responsibilities

Manage HR administration and employee lifecycle processes in Workday, ServiceNow, and related systems, including onboarding, employee changes, documentation, data updates, and payroll preparation for Belgium and Luxembourg. Maintain accurate and compliant employee records, respond to HR inquiries, collaborate with internal and external stakeholders, and improve HR processes and service delivery.

Requirements

Requires at least three years of HR administration experience, ideally in a digitalized organization, and experience supporting BeNeLux HR operations with knowledge of labor legislation in at least one country in the region. Candidates should be fluent in Dutch and English and demonstrate discretion, organization, analytical ability, attention to detail, adaptability, independence, and collaborative skills.

Benefits

• Flexible Hybrid Working
• Learning And Development Opportunities
• Training Budget
• Competitive Salary And Benefits Package
• Generous Time Off
• Mobility Options
• Life Event Support
• Mental Health Support
• Coaching
• Social Activities
• Unlimited Holidays