Key Skills

Job Description

ABOUT US At Baobab Collection, we create objects that turn a space into an experience. Since 2004, we've been crafting exceptional candles and diffusers — where as much care goes into the container as into the scent itself. Every piece is designed as a decorative object in its own right, at the intersection of design, fragrance, and luxury living. Present on all five continents, available in our flagship stores in Europe and the U.S. and in over 500 prestigious locations — including Harrods and Le Bon Marché — Baobab Collection has established itself as a global reference for olfactory and decorative atmosphere. Joining Baobab Collection means being part of a fast-growing brand with a strong identity and a clear vision: making every interior a unique world. THE POSITION Part-time position to be filled as soon as possible. Main responsibilities: - Provide exceptional customer service and enhance the customer experience to maximize sales, loyalty, and brand recognition. - Actively contribute to the store's performance by achieving objectives and key performance indicators (KPIs). - Take part in all aspects of store management: visual merchandising, inventory management, CRM, clienteling. - Ensure the opening, closing, and running of the store in the absence of the store manager, including the secure handling of cash operations. - Always act as an ambassador for Baobab Collection. YOUR PROFILE You speak Dutch fluently (excellent articulation), and proficiency in English is essential. You are familiar with luxury codes and have a perfect presentation. - Experience in a similar position, ideally in the luxury, home fragrance, or decor sectors (other backgrounds considered). - A true passion for home fragrances, decor, and the art of living. - Excellent interpersonal skills and commitment to providing exceptional customer service. - Understanding of sales goals and key performance indicators (KPIs), with proven ability in cross-selling and up-selling. - Reliability, flexibility, and team spirit.

Core Responsibilities

Deliver exceptional customer service, build customer loyalty, and contribute to store sales targets and KPIs. Support visual merchandising, inventory management, CRM, and clienteling, and oversee store operations and secure cash handling when the store manager is absent.

Requirements

Fluent Dutch and proficiency in English are essential, along with a polished presentation and familiarity with luxury retail standards. Similar experience is preferred, as are a passion for home fragrance and decor, strong customer service and sales skills, reliability, flexibility, and teamwork.