Key Skills

Job Description

Own the relationships behind some of Europe's biggest loyalty programmes Every time someone earns airline miles, scans a fuel card or redeems points at a retailer, there's a good chance our platform is behind it. We power loyalty programmes for many of the world's leading brands, reaching more than a billion members. It's an exciting time to join. We're building AI-driven personalisation into the heart of our platform, winning in new markets and growing fast. To keep that momentum going, we are hiring across Europe (Remote / Anywhere in Europe) for a Key Account Executive to take ownership of our most strategic European accounts and turn them into long-term partnerships. Candidate Profile 3–5+ years of Enterprise B2B SaaS experience in Key Account Management, with a proven track record of growing accounts. Confidence engaging up to C-level and VP stakeholders, effectively mapping complex enterprise buying committees. Data-driven and commercial mindset, using ROI, adoption, and account health metrics to drive expansion and retention. Hands-on experience with account strategy, leading QBRs/EBRs and managing complex renewal cycles to mitigate churn Ability to orchestrate internal account pods (Solutions Architects, Customer Success, Services) to deliver on commitments Professional fluency in German and English (C1+) for daily interaction with DACH and global enterprise clients Key Responsibilities Own the strategy for a small portfolio of our highest-value clients and build multi-year plans with their leadership teams Earn a seat at the table with C-suite and VP stakeholders, as the person they call when they're thinking about what's next Find and close expansion opportunities across business units, brands and markets Lead the renewals and negotiations that matter most to our business Collaborate with Solutions Architects, Customer Success and Delivery teams Shape our product roadmap by bringing the voice of the world's leading loyalty brands straight to Product For you Global Scale, Startup Soul – Experience the stability of a global powerhouse while we actively transform. We are shifting from traditional structures toward a fast-paced, agile tech mindset, giving you the chance to influence how we work AI-First Environment – We don’t just talk about AI; we live it. You’ll work in a cutting-edge ecosystem where AI-driven tools and Google Cloud/Workspace are integrated into our DNA to eliminate busywork and amplify your creative output Strategic Autonomy – We hire for brainpower, not just execution. You’ll have the mandate to challenge the status quo, make high-stakes technical decisions, and own your projects from ideation to global deployment Interdisciplinary Synergy – Break out of silos. You will collaborate with cross-functional elite teams, gaining a 360-degree view of the digital landscape and evolving technologies Boundaryless Growth – Our presence across 5 different sectors and a massive digital transformation creates a unique internal landscape. With dedicated development budgets and a commitment to internal mobility, you have the tools and the playground to define your own trajectory

Core Responsibilities

Own strategy and multi-year plans for a portfolio of high-value European accounts, building executive relationships and identifying expansion opportunities across business units, brands, and markets. Lead renewals and negotiations, coordinate internal delivery teams, and bring client feedback to Product to inform the roadmap.

Requirements

Candidates should have 3–5+ years of enterprise B2B SaaS key account management experience and a proven record of growing accounts. They should be confident with C-suite and VP stakeholders, commercially and data minded, experienced in account strategy, business reviews and complex renewals, able to coordinate cross-functional teams, and professionally fluent in German and English at C1+ level.