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Team Leader Event Sales

Novotel Hotels

Amsterdam
Full-time
2-5 years experience
On-site

€3,437.82 per month

Key Skills

Event Sales
Team Leadership
MICE Reservations
Group Reservations
Individual Reservations
Client Acquisition
Quotation Preparation
Booking Data Processing
Commercial Awareness
Workflow Improvement
Team Development
Organization
Networking
Pressure Management
Automated Systems
English Communication

Job Description

Company Description Passion, quality, and professionalism are what Novotel Amsterdam City stands for. With over 610 renovated guestrooms, 1 restaurant, 17 meeting rooms, a fitness center, and a sauna, Novotel Amsterdam City is one of the largest 4-star hotels in the Benelux. Together with a great team of around 140 employees, we create memorable experiences for our guests every day. Job Description Passion, quality and professionalism is what Novotel Amsterdam City stands for. With over 610 renovated guestrooms, 1 restaurant, 17 meeting rooms, and a fitness and sauna. Novotel Amsterdam City is one of the largest 4-star hotels in the Benelux area with a great team of around 140 employees. Novotel Amsterdam City has 610 rooms and 1,300 m² of meeting space spread across 20 rooms. As a Team Leader Event Sales, you and your team are responsible for our Convention Center bookings and, to some extent, room reservations as well. Are you ready for a new challenge in the vibrant world of hospitality? Our reservations team consists of ten enthusiastic colleagues, four of whom are fully dedicated to Banquet Sales. Our Commercial Manager is looking for a right-hand person, a driven Team Leader who inspires, supports, and helps the team grow. In this role, you and your team will ensure that our Convention Centre; 1,300 m² of meeting space spread across 20 rooms, and our 610 hotel rooms are filled with satisfied guests and successful events. You’re a true organizer, thrive on variety, and get energy from working together in a dynamic environment. Does this sound like your next adventure? Then read on to discover what we have to offer! What will you do? The team forms the back office of our sales department and handles all incoming individual and group reservations. They ensure that every MICE request (meetings and events from 2 to 450 people, including related room bookings) is managed with excellent service. The MICE segment plays a key role in our hotel. We provide our clients with essential information, prepare quotations, process booking data, acquire new and existing clients, and ensure a smooth handover to the operational departments within the hotel (from the Kitchen to the Front Office). As Team Leader Event Sales, you are the main point of contact within the department. You support your colleagues in their daily activities, keep an overview, and ensure everything runs smoothly. In addition, you actively contribute ideas for improving workflows and help the team grow and develop. In short: a versatile role where you can truly make an impact! Qualifications What we're looking for Requirements For the role of Team Leader Events Sales, we’re seeking someone who recognizes commercial opportunities! You handle pressure well and can always see the bigger picture. You’re a social person, a natural networker, and flexible in your approach. You also meet the following requirements: You’ve completed at least an MBO level 4 education and have at least 2 years of experience in a similar role within a comparable hotel; You have knowledge of automated systems; You have an excellent command of the English language. What We Offer Of course, you won’t be doing it alone! You’ll join an open-minded and ambitious team that will welcome you with open arms. As part of Essendi, you’ll enjoy many great benefits, including: A salary above the Horeca CLA scale 8, starting from € 3.437,82 based on a full-time contract (38 hours per week); 25 vacation days based on a full-time workweek; A refer-a-friend bonus of € 250; Excellent travel allowance from 5 km commuting distance; An Accor Heartist Card, giving you discounts on hotel stays and car rentals; Free access to the Technogym fitness area at Novotel, and the option to purchase a bike with tax benefits; Plenty of opportunities for growth and development within Accor Hotels. With our Accor Academy, you can grow (internationally) within Mercure, Novotel, or one of our other Accor brands; Additional secondary benefits from Accor; Our hotel is within walking distance of RAI train station. Prefer to drive? You can park for free in our own parking area. We also have a bicycle shed. Additional Information Are we a match? Have we sparked your interest? We’d love to meet you! Send your CV and a short motivation letter to Lars Ossewaarde via [email protected]. Do you have any questions? Feel free to call us at 020-4313686.

Core Responsibilities

Lead and support the event sales team handling individual and group reservations, MICE inquiries, quotations, booking data, and client acquisition. Coordinate smooth handovers to hotel operations, maintain oversight of daily work, and improve workflows while developing the team.

Requirements

Applicants must have at least an MBO level 4 education and two years of experience in a similar role at a comparable hotel. They should know automated systems, communicate excellently in English, recognize commercial opportunities, handle pressure, and be flexible, sociable, and well organized.

Benefits

  • 25 Vacation Days
  • Referral Bonus
  • Travel Allowance
  • Hotel and Car Rental Discounts
  • Free Fitness Center Access
  • Tax-Advantaged Bicycle Purchase
  • Career Growth and Development Opportunities
  • Additional Accor Benefits
  • Free Parking

About Novotel Hotels

Industry: Hospitality

Company size: 51-200 employees

At Novotel, we believe every stay is an opportunity to live a little better. Novotel has launched Longevity Everyday, a transformative vision that help our guests embrace small daily habits that support longer, fuller and happier lives. From nourishing food and restorative sleep to accessible movement, meaningful connections and positive impact initiatives, we make wellbeing an effortless part of every journey. As the founding brand of Accor, Novotel has been reimagining hospitality since 1967 through thoughtful innovation, intuitive design and experiences that fit naturally into modern life. Today, with more than 630 hotels across 70 countries, we continue to inspire guests to make small, meaningful choices that have a lasting impact on their wellbeing. Beyond our hotels, our global partnership with WWF reflects our commitment to protecting the long-term health of the world's oceans, because caring for people also means caring for the planet. Novotel. Longevity Everyday.

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