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Sales Excellence Director

Össur

Orlando, Eindhoven
Full-time
10+ years experience
Remote OK

Key Skills

Sales Excellence
CRM
Salesforce
Strategic Planning
Change Management
Stakeholder Management
Global Sales Processes
Account Segmentation
Opportunity Management
Commercial Strategy
Data Analysis
Leadership
Cross-functional Collaboration
Process Improvement
Medtech
Communication

Job Description

Life Without Limitations

We, at Embla Medical, develop innovative prosthetic and orthotic solutions that help people move more freely, regain independence and improve their everyday lives.

 

Our Chronic Solutions business brings together leading brands and international teams dedicated to advancing the prosthetics and orthotics industry. To strengthen how our commercial teams work across markets, we have created a new Commercial Excellence function.

 

We are now looking for a Director Global Sales Excellence to join this Commercial Excellence function to build the global sales processes and capabilities that will help our markets perform at their best.

 
This is a newly created role, not an existing global setup to maintain. You will take ownership of the Sales Excellence agenda and work closely with regional and country leaders to turn different market practices into practical global ways of working.

 

Key responsibilities

 

  • Build and lead a focused global Sales Excellence roadmap, prioritizing the areas where greater alignment will create the most value.
  • Partner with regional and country leaders to align different priorities, facilitate decisions and build commitment to shared processes.
  • Identify proven local practices and assess how they can be scaled across the wider organization.
  • Determine what should be globally mandatory, globally guided with local adaptation, or locally owned.
  • Lead the adoption of new ways of working across markets, using feedback and commercial insights to continuously improve them.
  • Define and implement practical approaches for CRM-supported sales processes, opportunity management, account segmentation, onboarding, training and capability monitoring.
  • Strengthen the use of CRM and commercial data to improve execution, monitor adoption and increase sales predictability.
  • Lay the foundation for a future Global Sales Excellence team as the capability develops.

 

Your profile

 

  • Proven experience leading sales processes, frameworks or implementations across multiple countries or regions.
  • Experience helping a decentralized organization move toward greater alignment and standardization.
  • Strong knowledge of Sales Excellence and a practical understanding of CRM-supported sales processes and tools.
  • A genuinely global mindset, with the ability to balance the needs of major markets with the wider organization.
  • The ability to influence without formal authority and work credibly with senior commercial stakeholders.
  • Humble confidence: you listen and learn while remaining comfortable challenging established views and guiding difficult decisions.
  • An entrepreneurial and hands-on approach, with the judgment to prioritize the changes that will create the greatest value.
  • Strong communication skills and fluency in English.


Nice to have

 

  • Experience in medtech, medical devices, life sciences or another complex international industry.
  • Previous experience in a sales role.
  • Experience with Salesforce.

You should be comfortable building structure in an organization where global sales processes are still developing and where progress depends on collaboration across markets.

 

The role will initially be an individual contributor position, with the opportunity to build and lead a dedicated team as the capability grows.

 

Copenhagen or Eindhoven are the preferred locations. Candidates based on the East Coast of the United States or from a remote location in Denmark, Germany or the Nederlands will also be considered.

 

Recruitment process

 

  • Initial video interview with Talent Acquisition
  • Interview with the hiring manager
  • Final interview with selected regional or senior commercial stakeholders and hiring manager

Core Responsibilities

The Director of Global Sales Excellence will build and lead a global roadmap to align sales processes and capabilities across international markets. They will partner with regional leaders to implement CRM-supported sales frameworks and drive the adoption of standardized commercial practices.

Requirements

The ideal candidate has extensive experience leading sales processes and frameworks within decentralized, complex international organizations. Strong influence, communication skills, and a practical understanding of CRM tools are essential for this role.

About Össur

Industry: Medical Equipment Manufacturing

Company size: 1,001-5,000 employees

In Nordic mythology, Embla was the first woman on Earth. Made from the wood of the ancient Elm tree, she became a symbol of new life. Of breath, movement and freedom. Today, she embodies who we are. Our vision and our values. At Embla Medical, we are dedicated to improving people’s mobility. We do this with compassion and innovation, from how we design our award-winning mobility solutions to how we operate our network of ForMotion patient care clinics. Embla Medical is home to Össur, a leading global provider of prosthetics and bracing and supports solutions; Fior & Gentz, an innovative developer of neuro orthotics; and College Park, creators of custom-built prosthetic solutions for people of all activity levels. Since 1971, we have produced more than 2,100 patents and numerous award-winning designs, renowned for advancing the Orthotic & Prosthetic (O&P) industry. Our ForMotion patient care clinics make up a vast network, spread across multiple countries. They are modern, comfortable spaces where patients have access to innovative solutions, expert guidance, and personalized care and support. Our commitment and responsibility also extends to our people and our planet. We embrace opportunities and recognize the impact we have on the world around us. Improving mobility can be a lifelong journey. And we are companions on that journey, committed to providing the best outcomes and highest patient satisfaction. We do this with a successful and growing portfolio of leading brands and a global network of talented teams, all driven by our shared purpose of helping people to live a Life Without Limitations®. Embla Medical is listed on Nasdaq Copenhagen (EMBLA).

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