Duty Management Intern
€600 per month
Key Skills
Job Description
Company Description
About our hotel
Sofitel Legend the Grand Amsterdam offers five-star deluxe service in a unique Amsterdam historical ambience with French elegance. Our hotel is part of the French hotel chain Accor.
We are located in the former City Hall of Amsterdam and we offer 177 hotel rooms of which 52 are suites. The Grand also features 19 Meeting rooms, an urban Spa, a Garden Bistro and fine dining restaurant; Bridges.
Job Description
Let your passion shine as Duty Management Trainee
Belong in a place where you can be yourself and love what you do. Join our hotel community/ us and we will support you to realise your potential. You will be part of a team where everyone’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special and we will do the same for you.
A career that lets your passion shine
During this internship you will have the opportunity to assist in the work of a Duty Manager in an international, luxury five-star hotel.
Our Duty Managers are responsible for the operations of the hotel and represent the management team in their absence. Their challenge is to find the right balance between regular work and ad hoc situations. They have the responsibility to make quick and adequate decisions that affect the well-being of guests and other employees.
Another would describe them as an involved manager who oversees everything from a 'strategic' position, who watches and listens carefully and responds quickly to developments and offers solutions where necessary, while at the same time coaching and monitoring colleagues with the aim of providing consistent service and therefore guest satisfaction.
What we offer
Our team is young and full with passion and motivation. The Grand highly values personal and professional growth, therefore, we have a full time trainings manager who contributes do your development. Not only during, but also after your internship, we see possibilities and career opportunities. You also have the possibility to do various cross trainings in different departments to broaden your hotel knowledge. As part of your internship experience, you'll get the opportunity to take part in an operational shift once a month, giving you valuable hands-on insight into our daily operations.
The internship allowance is €600 gross per month, based on 38 hours per week. Besides this, you also have the possibility to receive travel allowance. Every day you can enjoy a meal (for free) in our staff canteen.
Do you like to go out for dinner and drinks? Good! You will get up to 50% F&B discount in selected bars and restaurants in 4- and 5 star hotels in Amsterdam.
Qualifications
What you will bring to the role
- You are studying hospitality management at HBO level
- You are available for at least 5 months
- You speak English fluently. Every other language is a plus.
- You are flexible (available 24/7), serious and attentive and stand firmly in your shoes
Core Responsibilities
Assist the Duty Manager in overseeing daily hotel operations and representing the management team. Make quick, effective decisions to ensure guest satisfaction and provide consistent service while coaching colleagues.
Requirements
Candidates must be currently studying hospitality management at the HBO level and be available for at least 5 months. Fluency in English is required, along with a flexible, attentive, and professional attitude.
Benefits
- Free meals
- Travel allowance
- F&B discount
- Professional training
- Career development opportunities
About Accor
Industry: Hospitality
Company size: 10,001+ employees
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.