Hai Robotics Europe logo

Software Consultant

Hai Robotics Europe

Hoofddorp
Full-time
2-5 years experience
Hybrid

Key Skills

Software architecture
Solution design
Technical documentation
RFP management
Project management
Business requirements analysis
Supply chain logistics
WMS
WCS
Cross-functional collaboration
Stakeholder management
Data analysis
Functional design specification
Negotiation skills
Customer-centric approach

Job Description

Brief Overview

We are seeking a strategic and technically skilled Software Consultant to drive the design, development, and delivery of high-impact software solutions. In this role, you will collaborate across R&D, Product Management, Solutions/Industry teams, and global stakeholders to define, scope, and implement software architectures that align with business and customer needs.

You will be responsible for solution design, functional specifications, and technical documentation in support of customer projects and RFPs, while ensuring quality, scalability, and alignment with product vision. This position demands a strong customer-centric mindset, excellent communication, and the ability to manage complex cross-functional engagements.

This is a high-impact, cross-functional role ideal for someone who blends technical expertise with business acumen and thrives in a collaborative, fast-paced environment.

Key Responsibilities


- Cultivate relationships across the Software R&D organization and Product Management as well as with Solution/Industry, Procurement, and the Global Software Organization.
- Contribute to the thought leadership within the Solution and Product team.
- Establish continuous improvement process, that includes key metrics, for the products and services offered
- High level design, capacity & configuration requirements.
- Collaborate with and communicate to internal and cross-functional stakeholders.
- Own the software engineering-related content in response to RFP, RFI, and other customer tender documentation for assigned opportunities.
- Have a strong customer oriented approach, to provide a positive and lasting experience, supported by negotiation skills to define the solution with the highest value and benefits.
- Develop the Business Requirements Document (BRD) together with the customer and the stakeholders.
- Estimate technical requirements, time frames, quality and quantity of resources required to successfully implement the projects.
- Develop effort and scope necessary to implement each assigned opportunity, including human-machine interface, software, business intelligent product and third party equipment.
- Be accountable for the Functional Design Specification (FDS) during the solution definition process.
- Utilise project management skills and process knowledge to deliver the final software solution, monitor development activities and ensure adequate solution quality.
- Determine methodology for collecting, analyzing and summarizing data critical to design.

Who are we looking for?

- A minimum Bachelor’s degree in Computer Science, Electrical Engineering, Software Engineering, Management Information Systems, Supply Chain Engineering or a related field.
- Between 2 - 3 years of experience as a Software Consultant, Software Engineer, Solution Consultant, Operations Research Engineer or a related occupation.
- Between 2 - 3 years of experience with enterprise software solutions; supply chain and logistics; integrated systems solutions; technical solution design life cycle; WMS, WCS companies and software development
- Excellent English communication, both verbal and written
- Proficiency in Chinese (verbal and written) is highly desirable
- Comfortable with up to 20% of travel to various unanticipated locations

Hai-lights

We offer a dynamic and innovative working environment in a very committed organisation, with the following perks:
A competitive salary
Hybrid working model
Commuting allowance of 0.23 euros per km (based on home-office distance)
Work laptop
Free drinks and snacks 
The opportunity to contribute to a young, growing company, shaping its success and your career

About us

Hai Robotics helps businesses unlock smarter, more flexible warehouse operations.Founded in 2016, the company is redefining warehouse automation through adaptable automated storage and retrieval solutions designed to evolve alongside operational needs. After pioneering Automated Case-handling Mobile Robot (ACR) technology, Hai Robotics introduced a modular approach that helps businesses scale faster, optimize space, and respond more effectively to changing demand.

By combining robotics, software, and intelligent system design, Hai Robotics enables organizations to create more agile and resilient operations without the complexity traditionally associated with warehouse automation.

Today, the company supports customers across more than 40 countries in industries including retail, e-commerce, healthcare, manufacturing, 3PL, and apparel.With a global network of offices and partners, Hai Robotics works side-by-side with customers to solve operational challenges and build systems designed for long-term performance.

Core Responsibilities

The Software Consultant will design and implement high-impact software solutions while collaborating with cross-functional teams to align architectures with business needs. They are responsible for managing technical documentation, responding to RFPs, and overseeing the solution definition process to ensure quality and scalability.

Requirements

Candidates must hold a Bachelor's degree in a relevant technical field and possess 2-3 years of experience in software consulting or engineering. Proficiency in English is required, and Chinese language skills are highly desirable.

Benefits

  • Competitive salary
  • Hybrid working model
  • Commuting allowance
  • Work laptop
  • Free drinks and snacks

About Hai Robotics Europe

Industry: Automation Machinery Manufacturing

Company size: 1,001-5,000 employees

Established in 2016, Hai Robotics has become a leader in innovating effective solutions with significant efficiency gains for automated warehouse operations and order-fulfilment through their HaiPick Systems. After pioneering the advent of Automated Case-handling Mobile Robot (ACR) that opened possibilities for warehouse automation, Hai Robotics developed a modular approach to Automated Storage and Retrieval Systems (ASRS) - the family of HaiPick Systems. Through a catalogue of advanced robotic equipment, software packages, and structures, with the inclusion of almost any industry standard racking and storage materials, Hai Robotics provides facilities tailored solutions for maximum results without the complexity and cost of a fully customized solution.

Added Today