Key Skills

Job Description

Position Overview 👉 For this position, residency in The Netherlands and a valid work permit are required. 📌 Position: Housekeeping Manager 📍 Location: Amsterdam ⏰ Hours per week: 38 hours 💶 Salary / Hourly rate: Depends on experience 🚀 Start date: Asap As a Hotel Housekeeping Manager at CCS, you’ll be responsible for overseeing the daily housekeeping operations of the hotel, leading teams to ensure exceptional cleanliness standards and guest satisfaction. You’ll manage staff scheduling, quality control, and operational processes while working closely with hotel management to deliver efficient, high-quality service in a fast-paced hospitality environment. Our Mission At CCS, we go beyond cleaning – we believe in sustainability and service. 🌍 We deliver eco-friendly, customized solutions to help hotels create welcoming spaces. Our success is built on our supportive and enthusiastic teams, where you’ll feel valued every day. Key Responsibilities Daily Tasks Staff Assignments: Allocate tasks and responsibilities to housekeeping staff while ensuring adequate shift coverage and recruitment. Supervision: Oversee staff performance during shifts, providing guidance and support as needed. Training: Organize training sessions for new hires and ongoing training for current staff to enhance skills. Reporting & Administration: Process hours worked, productivity data, and quality reports. Weekly Tasks Quality Checks: Conduct thorough inspections of guest rooms to ensure cleaning standards are upheld and address inconsistencies. Training and Development: Plan and execute training based on performance analysis, introducing new cleaning procedures. Feedback Sessions: Provide constructive feedback to improve performance and acknowledge exceptional work. Monthly Tasks Performance Reviews: Evaluate staff performance, set goals, and identify improvement areas. Stock Management: Perform monthly stock counts and reorder supplies as necessary. Qualifications & Skills As a Hotel Housekeeping Manager, you ensure a clean, comfortable, and welcoming environment for guests. If you’re an organized professional with a passion for exceptional service, apply now to contribute to our high standards of guest experiences: Previous experience in a supervisory or managerial role within the housekeeping department of a hotel or similar establishment. Strong leadership and communication skills to effectively manage and motivate a diverse team. In-depth knowledge of cleaning methods, materials, and equipment used in the hospitality industry, along with an understanding of health and safety regulations and procedures related to housekeeping. Proficiency in using computer systems and software for scheduling, inventory management, and reporting. Ability to professionally and promptly address and resolve guest issues or complaints. Flexibility to work various shifts, including weekends and holidays, as needed.

Core Responsibilities

Oversee daily hotel housekeeping operations, including staff assignments, shift coverage, supervision, training, and administrative reporting. Maintain cleanliness and service standards through room inspections, performance feedback and reviews, and stock management.

Requirements

Requires previous supervisory or managerial experience in hotel housekeeping or a similar setting, along with strong leadership and communication skills. Candidates should know hospitality cleaning methods, equipment, and health and safety procedures; be proficient with scheduling, inventory, and reporting software; and be flexible to work varied shifts, weekends, and holidays.