Clinical Support Specialist
Key Skills
Job Description
Who We Are BrioHealth BV is a European medical technology company developing the BrioVAD System, a fully magnetically levitated left ventricular assist device (LVAD) designed to provide long-term mechanical circulatory support for patients with advanced heart failure. Headquartered in the Netherlands, BrioHealth BV serves as the European hub for BrioHealth Solutions (USA) and BrioHealth Technologies (China), integrating engineering, clinical, and regulatory expertise across the organization. The company operates under the EU Medical Device Regulation (MDR) and is currently conducting a multi-center clinical investigation evaluating the safety and performance of the BrioVAD System. In addition to product development, BrioHealth BV supports European commercial activities, customer support, and post-market surveillance, working closely with clinicians and research partners to expand access to durable mechanical circulatory support across Europe. The Role BrioHealth is expanding its European clinical organization and is seeking a Clinical Support Specialist to support the clinical study and early adoption of the BrioVAD mechanical circulatory support (MCS) system across Germany, Austria, and the Netherlands. This is a home-office-based, field-facing role requiring frequent travel to implanting centers. The role is highly clinical and hands-on, supporting implant procedures, post-operative care, and ICU teams, while also developing strong technical expertise in the BrioVAD system. This position is well suited for perfusionists, ICU nurses, or early-career MCS professionals looking to transition into a medical device field role. You will operate with a high degree of autonomy in the field, while receiving close mentorship from the Market Development Director and ongoing support from Medical Affairs, Quality, and R&D. What You’ll Do Clinical & Procedural Support Provide on-site clinical and technical support during BrioVAD implant procedures and post-operative management Support ICU teams with device operation, troubleshooting, and therapy optimization Serve as a trusted clinical partner to surgeons, perfusionists, ICU nurses, and VAD coordinators during early cases and routine use Technical & Product Expertise Support system setup, pre-implant checks, and device configuration Maintain deep technical knowledge of the BrioVAD system, controller, driveline, and related accessories Troubleshoot device and peripheral issues in real time, ensuring use in accordance with IFUs, training materials, and clinical protocols Training & Site Enablement Support hospital onboarding and early-case execution at new and existing implanting centers Deliver structured, role-appropriate training to implanting physicians, perfusionists, and ICU staff Reinforce clinical best practices and contribute to continuous knowledge sharing across the field team Market & Clinical Feedback Capture structured clinical and user feedback from sites and communicate insights to Market Development, Medical Affairs, and R&D Support early market development activities, including site qualification visits and clinical meetings Cross-Functional Collaboration Work closely with Market Development, Medical Affairs, Quality, and Regulatory partners to support safe and effective system use Support clinical study activities as needed, without serving as a primary CRA What You Bring Clinical or Industry Background Candidates must bring hands-on exposure to cardiac or critical care environments, demonstrated by one of the following: Perfusionist, ICU nurse, or cardiac surgery–related clinical role Experience in a clinical or field-facing role at an MCS or cardiovascular medical device company Experience Level & Career Stage 1–5 years of relevant clinical or industry experience Clear motivation and capability to develop into an independent Clinical Field Specialist Skills & Professional Attributes Comfortable operating in high-acuity environments (OR and ICU) Technically curious, hands-on, and solutions-driven Able to work independently in the field with sound judgment on when to escalate Strong interpersonal skills and credibility with physicians and hospital staff Resilient and adaptable, with the ability to manage frequent travel and dynamic schedules across the DACH region Collaborative mindset with the ability to work effectively across multidisciplinary teams Language & Location Requirements Fluent German (required) Professional working proficiency in English Based in Germany, Austria, or the Netherlands What We Offer Entry into a highly specialized mechanical circulatory support (MCS) field with a steep clinical and technical learning curve Direct mentorship from an experienced Market Development Director with hands-on exposure to early cases and site development Broad, real-world exposure across clinical operations, product, and early commercial execution Meaningful responsibility and visibility within a fast-moving European medical technology company Competitive compensation aligned with experience, role scope, and regional market standards
Core Responsibilities
Provide hands-on clinical and technical support for BrioVAD implant procedures, post-operative care, ICU teams, and device troubleshooting at implanting centers. Train hospital staff, support site onboarding and clinical study activities, and relay structured feedback to market development, medical affairs, quality, and R&D teams.
Requirements
Candidates need hands-on experience in cardiac or critical care, such as work as a perfusionist, ICU nurse, cardiac surgery professional, or in a relevant medical-device field role, with 1–5 years of relevant experience. They must be fluent in German, have professional working proficiency in English, be based in Germany, Austria, or the Netherlands, and be comfortable working independently in high-acuity settings with frequent travel.
Benefits
- Mentorship
- Clinical and technical development
- Cross-functional exposure
- Meaningful responsibility
About BrioHealth BV
Industry: Medical Equipment Manufacturing
Company size: 2-10 employees
BrioHealth BV is a European medical technology company developing the BrioVAD System — a fully magnetically levitated left ventricular assist device (LVAD) designed to provide long-term mechanical circulatory support for patients with advanced, refractory heart failure. Headquartered in the Netherlands, BrioHealth BV serves as the European center of operations for BrioHealth Solutions (Burlington MA, USA) and BrioHealth Technologies (Suzhou, China). Together, the BrioHealth group integrates engineering, clinical research, and regulatory expertise to advance next-generation ventricular assist technology and bring it to market. The company is committed to meeting the highest standards of quality and patient safety under the EU Medical Device Regulation (MDR) and is currently conducting a multi-center clinical investigation to evaluate the safety and performance of the BrioVAD System in patients with advanced left ventricular heart failure. Through close collaboration with clinicians, hospitals, and research partners, BrioHealth BV aims to expand access to durable mechanical circulatory support across Europe and improve outcomes for patients living with advanced heart failure. In addition to product development activities, BrioHealth BV provides marketing, sales, customer support services and post-market surveillance in accordance with applicable European regulations.