Key Skills

Job Description

Process Expert Commercial Planning Fulltime (38 hours per week) As a Process Expert Commercial Planning, you help make sure our commercial planning processes work as smoothly and efficiently as possible. You look at how we plan, forecast and bring our assortment to our stores, identify where things can be improved and work with the business and IT to turn those insights into practical solutions. You’ll play an important role in improving the way Action plans its business today; while helping us build processes and systems that can support our continued international growth. This is your daily action Look at our commercial planning processes from end to end and identify opportunities to make them simpler, faster and more efficient Analyse process and performance issues, identify root causes and translate your findings into practical improvements Work closely with Commercial Planning teams to understand their challenges and improve the way they work Identify where data, systems or ways of working are slowing down the planning process and help develop better solutions Work closely with IT, product teams and external system partners to improve planning tools and systems Take ownership of process improvements from identifying an opportunity through to implementation Introduce new ways of working and work with teams to make sure improvements are adopted and continue to work in practice Work across different teams and departments to make sure changes work well across the full planning process Contribute to strategic projects that improve Action’s planning capabilities, including Merchandise Planning, Assortment Planning and Demand Forecasting This is you You enjoy understanding how things work and are naturally curious about how processes, systems and data can be improved. You like solving problems, but you don’t stop at finding a quick fix; you want to understand the root cause and find a solution that works in the long term. You are analytical and structured, but also comfortable working with people. You can translate a business challenge into a clear problem and work with different stakeholders to find a practical solution. You enjoy working between business and IT and are confident asking questions, challenging existing ways of working and bringing people along with you. You thrive in a fast-paced environment where things are constantly changing. You’re comfortable working on multiple projects at the same time, taking ownership of your work and making sure improvements are actually implemented. Most importantly, you’re someone who is curious, solution-oriented and motivated by making things work better. In addition: You have a Bachelor's degree in Business Administration, Supply Chain Management or a related field You have 3-5 years of relevant work experience, for example in retail, purchasing, commercial planning, supply chain or process improvement You have an affinity with planning processes, systems and data You are comfortable working with Excel and enjoy working with data and systems You have a structured and analytical approach to problem-solving You communicate confidently in English, both spoken and written You are comfortable working with different stakeholders and can connect business needs with IT solutions You are able to work independently, take ownership and manage multiple projects at the same time What we offer Surprisingly much! From our international headquarters in the Netherlands, you have an impact on what happens in our stores across Europe. We have great growth ambitions — for Action, and for you. Because our growth means you can always take new steps: a different position, an interesting innovation project, new skills — you can continue to develop as a professional. And all this in a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost-consciousness and respect. Curious exactly how many customers, stores and countries that is today? See our latest facts & figures. Did you know that you can also count on us for: 24 vacation days with the option to purchase 5 additional days (based on 38 hours) Hybrid working policy and flexible working hours (minimum 3 days in office) in consultation with your team 15% staff discount in Action stores Shuttle bus to and from Hoorn station & International HQ Mobility allowance and a pension scheme (Zwaagdijk-Oost is easily accessible, only 30 minutes from Amsterdam - without traffic!) How we contribute to society If you only know Action from our stores, working here opens up a different world. Behind the scenes, we're working hard on our impact on people and planet — from how we source our products to who we choose to stand behind. See where we stand today on sourcing, energy and packaging: company.action.com/planet-new. And meet the causes we back, including SOS Children's Villages: company.action.com/partnerships-new. Curious what else we're doing? Join our team and find out for yourself. Interested? We're proud to be an inclusive employer, and we warmly invite anyone who recognises themselves in this vacancy to apply. So take action — respond to this vacancy now! What happens next: A response to your application within 14 days (usually sooner) A first conversation with the hiring manager and a colleague An online assessment, so we can get to know you better Final Interview Welcome to Action Throughout the process, your recruiter is your single point of contact for any questions. Integrity matters to us, so a pre-employment screening may be part of this process. Ask your recruiter for details.

Core Responsibilities

Analyze commercial planning processes and performance issues to identify root causes and implement practical, lasting improvements. Collaborate with planning teams, IT, product teams, and external partners to improve planning systems and ways of working, including merchandise planning, assortment planning, and demand forecasting.

Requirements

A bachelor's degree in Business Administration, Supply Chain Management, or a related field and 3–5 years of relevant experience are requested. Candidates should be analytical and structured, comfortable with Excel, data, and systems, and able to work independently with stakeholders across business and IT while managing multiple projects.

Benefits

• 24 Vacation Days
• Option To Purchase 5 Additional Vacation Days
• Hybrid Working Policy
• Flexible Working Hours
• 15% Staff Discount
• Shuttle Bus
• Mobility Allowance
• Pension Scheme