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Boutique assistant intern

Richemont

Amsterdam
Intern, Full-time
0-2 years experience
On-site

Key Skills

Client Greeting
Customer Service
Client Waiting-Time Management
Communication
Teamwork
Luxury Retail
Sales Support
Gift Wrapping
Client Services
Basic Jewelry Services
Boutique Operations
Visual Presentation
Inventory Replenishment
English
Dutch

Job Description

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

Our world-leading luxury Maison in Jewelry and Watches - Cartier is looking for a passionate and highly professional Boutique Assistant Intern to join our boutiques in Amsterdam.

As an Ambassador of the Maison, you will be responsible for welcoming our clients, managing waiting time and ensuring that they are being taken care of in the most efficient manner. You will also support in assisting the Sales Associates during sales and participate in daily boutique operations.

HOW WILL YOU MAKE AN IMPACT?

  • Welcoming and greeting clients upon their arrival in the boutique
  • Support in managing the waiting time, providing information and storytelling about the Maison and the boutique, and making sure the clients are being taken care of.
  • Assisting the team throughout the sales managing gift wrapping, assisting discreetly with various tasks as needed.
  • Assisting the team with client services, such as executing quick services as needed (cordon change, etc.)
  • Support in ensuring the boutique’s environment is impeccable and assisting with the boutique’s daily set up and break down for opening/closing.
  • Supporting in handling the daily replenishment of selling floor supplies such as shopping bags, catalogues, pouches, stationery, wrapping paper, client beverages as necessary to ensure smooth operations.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • You have excellent written and spoken communication skills in English, Dutch language is a plus.
  • You have a strong customer focus and team spirit.
  • You have a passion for our Maison and luxury.

HOW DO WE KEEP YOU SMILING?

You will based in our Cartier Amsterdam boutique. You will collaborate with experienced and inspiring colleagues. You will have the opportunity to make the most of your fine jewelry knowledge by presenting our iconic Cartier creations to each client. You will be rewarded by a successful and long term career in Cartier.

We look forward to hearing from you, see you in Amsterdam!

Applicants must be currently enrolled in a university to be considered for this role

Core Responsibilities

Welcome clients, manage waiting times, share information about the Maison, and support Sales Associates during sales, including gift wrapping and quick client services. Help maintain the boutique environment, prepare it for opening and closing, and replenish supplies needed for daily operations.

Requirements

Applicants must be currently enrolled at a university and have excellent written and spoken English; Dutch is a plus. The role also calls for a strong customer focus, team spirit, and passion for Cartier and luxury.

About Richemont

Industry: Retail Luxury Goods and Jewelry

Company size: 201-500 employees

Buccellati is a historical high-jewelry and silversmithing Maison, renowned for our craftsmanship and the uniqueness of our creations. Distinctive is the use of rare stones with extraordinary colors and the use of white and yellow gold. Buccellati creations stand out for their design and for the techniques used to create them, such as the hand-engraving techniques, dating back to the ancient goldsmithing traditions of the Italian “bottega” during the Renaissance times. The shapes of the collections are all inspired the historical archive drawings and by the very first creations of the founder, Mario Buccellati. Today the Maison is owned by Richemont and the Buccellati family is still present in the company with top managerial functions, ready for our next 100 years of history.

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