Global Strategic Accounts Director
Key Skills
Job Description
Essential Duties and Responsibilities:
The Global Strategic Accounts Leader will report to VP, Global Strategic Accounts and will lead 3 to 4 major accounts globally that is empowered and accountable for building the strategy and GTM to advance sales, partnerships, relationships, and long-term growth opportunities. This leader would also have a strong working relationship with the global Directors of Sales for EMEA and or USA, close to other global leaders.
The ideal candidate will have an executive presence and be apt in building strong relationships with strategic customers. You will need to be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. Drive the highest-level customer service and elevated experience “White Glove Service.”
- Develop trusted relationships, acquire thorough understanding of customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between strategic customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales opportunities that will turn into long-lasting relationships
- Have and expand your High-Level Network (HLN)
Education and/or Work Experience Requirements:
- Bachelor’s degree or higher
- 10+ years in BioPharma/Life Sciences Sales or similar
- Negotiations and or Executive-related skills
- Strong technical knowledge of BioPharma and Life Sciences industries
- Skilled in complex deal creation
- Financial Acumen
- Excellent verbal and written communication skills; must be a listener and presenter
- Experience in sales and providing solutions based on customer needs
- Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Prepare regular reports of progress and forecasts to internal and external stakeholders using account metrics
- Excellent organizational skills
- Goal-oriented, organized team player
- Self-motivated and self-directed
Physical Requirements:
- Located near a cluster of major customer(s) HQ or decision-making site
- Overnight & global travel ~ 30%
- Comfort with internal & external C Suite interactions
- Appropriately presentable as an Executive
Passport & Driver’s License
Core Responsibilities
The Global Strategic Accounts Director will lead major global accounts by developing strategies and go-to-market plans to drive sales and long-term partnerships. This role serves as the primary link between strategic customers and internal teams to ensure high-level service and resolve issues.
Requirements
Candidates must have a bachelor's degree or higher and at least 10 years of experience in BioPharma or Life Sciences sales. Strong financial acumen, executive presence, and the ability to manage complex deals are essential for this position.
About RepliGen Corporation
Industry: Biotechnology Research
Company size: 1,001-5,000 employees
Repligen, a global, bioprocessing-focused life sciences company, provides innovative solutions for the advancement of biotherapeutic manufacturing. Experts in filtration, chromatography systems, process analytics, fluid management, and proteins, Repligen is a trusted partner serving the development and manufacture of a wide range of biologics, including cell and gene therapies, mRNA, monoclonal antibodies (mAbs), antibody–drug conjugates (ADCs), bispecific antibodies, and fusion proteins. Headquartered in Waltham, Massachusetts, USA, Repligen operates across 22 sites, including locations in the United States, Europe, and the Asia-Pacific region.