Automation Engineer (ID: 3911)
Key Skills
Job Description
- Monitor enterprise dashboards, IT infrastructure, and operational systems in real time to ensure service continuity.
- Manage incidents by troubleshooting critical alerts, coordinating resolutions, and restoring services within SLA targets.
- Ensure compliance with system availability metrics, SLAs, and operational KPIs.
- Act as the primary point of contact for high-severity incidents and coordinate cross-functional escalation with specialized support teams.
- Identify opportunities to automate manual operational processes and implement automation solutions.
- Develop, maintain, and enhance automation scripts using Python, Java, Shell, or similar technologies.
- Configure and support system integrations between data inputs, controllers, and output systems.
- Design and execute automated tests and simulations to validate system functionality before deployment.
- Perform bug analysis, debugging, root cause analysis, and implement permanent fixes to improve system reliability.
- 8+ of experience in Command Centre Operations, IT Operations, Monitoring, Incident Management, or Automation.
- Strong expertise in real-time monitoring, incident management, and SLA-driven operations.
- Hands-on experience with AI-driven automation, scripting, and process optimization.
- Proficiency in Python, Java, Shell scripting, or similar automation technologies.
- Experience with IT monitoring, Enterprise Service Management (ESM), and operational support environments.
- Knowledge of automation testing, debugging, and system integration practices.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and stakeholder coordination abilities in high-pressure operational environments.
- Monitor and respond to critical operational events in real time.
- Prioritize, troubleshoot, and resolve incidents efficiently while meeting SLA commitments.
- Develop and maintain automation scripts to improve operational efficiency.
- Analyze recurring issues, perform root cause analysis, and implement preventive solutions.
- Coordinate effectively with cross-functional teams during major incidents.
- Configure and integrate systems to enable seamless data flow across operational environments.
- Execute automated testing and validate deployments with minimal operational risk.
- Manage multiple priorities in a fast-paced, mission-critical environment.
- Opportunity to work on enterprise-scale command centre operations and automation initiatives.
- Exposure to advanced AI, automation, and IT monitoring technologies.
- Collaborative environment with cross-functional teams focused on operational excellence.
- Opportunities to drive process improvements and automation-led transformation.
- Continuous learning and professional growth through challenging operational projects.
Core Responsibilities
The Automation Engineer will monitor IT infrastructure in real time, manage high-severity incidents, and ensure service continuity within SLA targets. Additionally, the role involves identifying opportunities for process improvement and developing automation scripts to enhance system reliability.
Requirements
Candidates must have 8-10 years of experience in IT operations, incident management, or automation, along with proficiency in Python, Java, or Shell scripting. Strong analytical skills and the ability to coordinate cross-functional teams in high-pressure environments are essential.
Benefits
- Continuous learning
- Professional growth
- Exposure to advanced AI and automation technologies
About STAFIDE
Industry: Staffing and Recruiting
Company size: 11-50 employees
Headquartered in the Netherlands, STAFIDE specializes in Niche Tech Recruitment across Europe, connecting top talent with outstanding opportunities in the IT sector. Our data-driven recruitment model ensures the ideal match between candidates and employers, enhancing both skill alignment and cultural fit. With a strong focus on Skill-Based Hiring, we provide candidates with an in-depth understanding of the organization—whether for permanent positions or temporary assignments (interim opdrachten) like secondment (detachering)—strengthening employer branding for our clients as a recruitment company (uitzendbureau). In today’s fast-evolving tech landscape, we recognize the unique challenges companies face in sourcing highly skilled talent. Our advanced, AI-driven talent intelligence system (ATS) is specifically designed to prioritize Skill-Based Hiring for niche IT roles, empowering organizations to address talent shortages by identifying professionals with the expertise to drive innovation and growth. Whether you’re a company in search of exceptional talent or a professional seeking your next ICT role, STAFIDE is your strategic recruitment (werving en selectie) partner. Our deep expertise in the Dutch market, combined with a steadfast commitment to excellence, makes us the preferred choice for all your recruitment needs.