Sales Advisor Iittala, Amsterdam (part-time)
Key Skills
Job Description
Iittala is dedicated to inspiring better living. What began as a glass factory in a small village in Finland back in 1881, has grown into an internationally known design brand that continues to define the progressive Nordic way of life.
Join Our Team as a Sales Advisor!
Are you passionate about design and delivering exceptional customer experiences? We are looking for a motivated and customer-focused individual to join our team as a Sales Advisor. As a brand ambassador for Iittala, renowned for its craftsmanship, design heritage, and timeless products, you will play a key role in creating memorable shopping experiences and representing our brand at its very best.
Position: Sales Advisor
Location: Van Baerlestraat 76, 1071 BB Amsterdam
Working hours: This position is 12 hours a week and is temporary.
Responsibilities:
- Engage with customers warmly and professionally, providing personalized assistance and expert product knowledge.
- Showcase the artistry and craftsmanship of Iittala’s collections, educating customers about the unique designs and rich heritage.
- Maintain a visually appealing store environment, ensuring product displays are well-presented and enticing.
- Process sales transactions accurately and efficiently.
- Proactively address customer inquiries, concerns, and feedback, going above and beyond to exceed expectations and build lasting relationships.
- Collaborate with the store team to achieve sales targets and contribute to overall store success.
- Use storytelling to engage customers, ignite their imagination, and drive sales.
Requirements:
- Previous retail or customer service experience, preferably in a design-focused environment.
- Genuine enthusiasm for high-quality design and a keen appreciation of the brands craftsmanship and heritage.
- Exceptional interpersonal and communication skills, with a friendly and approachable demeanor.
- Strong attention to detail and organizational abilities to maintain an inviting store environment.
- Ability to work effectively in a team-oriented environment while also being self-motivated and proactive.
- Flexibility to work a schedule that may include evenings, weekends, and holidays.
- Proficiency in both Dutch and English
Perks and Benefits:
- Competitive hourly wages with opportunities for growth and advancement within the company.
- Employee discounts on our products, allowing you to enjoy the beauty of our design firsthand.
- Ongoing training and development to deepen your knowledge of the brand’s history, collections, and craftsmanship.
- A positive and supportive work environment that values teamwork, creativity, and exceptional customer service.
- The chance to be part of a globally recognized brand that represents timeless elegance and superior design.
If you have a passion for design, a flair for customer service, and an appreciation for the artistry of Iittala, we would love to have you on our team!
For Iittala, life is about progress: seeking ways to inspire, innovate and take a stand for what matters. Come make progress with us.
Read more: fiskarsgroup.com
Read more: iittala.com
Core Responsibilities
Engage with customers to provide personalized assistance and expert product knowledge while showcasing Iittala's craftsmanship. Maintain an appealing store environment and process sales transactions accurately to contribute to store success.
Requirements
Previous retail or customer service experience is required, preferably in a design-focused environment. Candidates must possess strong communication skills and be proficient in both Dutch and English.
Benefits
- Competitive hourly wages
- Employee discounts
- Ongoing training and development
- Supportive work environment
About Fiskars Group
Industry: Manufacturing
Company size: 5,001-10,000 employees
Fiskars Group (FSKRS, Nasdaq Helsinki) is the global home of design-driven brands for indoor and outdoor living. We are driven by our common purpose: Pioneering design to make the everyday extraordinary. Since 1649, we have designed products of timeless, purposeful, and functional beauty, while driving innovation and sustainable growth. In 2025, Fiskars Group’s global net sales were EUR 1.1 billion and we had approximately 6,600 employees. Fiskars Group consists of two operationally independent Business Areas (BA): Business Area Vita and Business Area Fiskars. Business Area Vita offers products in the high-end homeware segment as well as fine branded jewelry. Its desirable brands include Georg Jensen, Royal Copenhagen, Wedgwood, Moomin Arabia, Iittala and Waterford. In 2025, BA Vita’s reported net sales were EUR 613 million, and it had approximately 5,000 employees. Business Area Fiskars offers functional innovations in the gardening and outdoor categories, in addition to the scissors and creating, as well as cooking categories. The brands include Fiskars and Gerber. In 2025, BA Fiskars’ net sales were EUR 522 million, and it had approximately 1,300 employees.