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AI Engineer (m/w/d)

EVERIENCE

Utrecht
Full-time
2-5 years experience
On-site

Key Skills

Python
Azure
Databricks
DevOps
CI/CD
Infrastructure as Code
Bicep
Data Engineering
Automated Testing
Conversational AI
RAG
Agentic AI
Context Engineering
Function Calling
Agile
Data Pipelines

Job Description

Company Description

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.

With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.

Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.

In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.

Job Description

A client is looking for an AI Engineer to strengthen their Conversational AI teams. The consultant will focus on preparing enterprise data and knowledge for advanced AI assistants and applying evaluation frameworks across single-turn, multi-turn, simulated, and agentic scenarios. In this role, the consultant will help ensure AI assistants provide accurate, grounded, and reliable support to advisors.

Key responsibilities: 

  • Collaborate within a scrum team to prepare, structure, enrich, and validate enterprise data for AI knowledge bases and AI Chatbots.
  • Build and maintain data pipelines in Databricks to process structured and unstructured data for AI knowledge bases.
  • Apply evaluation frameworks to test advanced chatbots across single-turn, multi-turn, simulation-based, and agentic scenarios.
  • Prepare, clean, transform, and enrich source data to improve the quality and reliability of information used by AI assistants.
  • Create and maintain evaluation datasets covering realistic conversations, complex cases, edge cases, and multi-step workflows.
  • Implement automated testing, monitoring, and quality gates for changes to data, prompts, models, retrieval, and orchestration.
  • Deploy and manage cloud infrastructure using Infrastructure as Code, particularly Azure Bicep and CI/CD pipelines.
  • Analyse evaluation results and translate findings into improvements across knowledge, retrieval, prompts, tools, and application logic.

Qualifications

  • A strong engineering and data-quality mindset, with an affinity for Agile development.
  • A proactive, hands-on approach to solving complex AI-quality and cloud-engineering challenges.
  • Strong critical thinking, ownership, and accountability for production-ready solutions.
  • Excellent communication skills and a customer-centric attitude.
  • A relevant HBO or university degree and fluency in English.
  • Strong proficiency in Python and experience with data engineering and automated testing.
  • Hands-on experience with Azure, Databricks, DevOps, CI/CD, and Infrastructure as Code, preferably Bicep.
  • Experience building data pipelines and preparing structured and unstructured enterprise data for AI knowledge bases and RAG applications.
  • Experience applying evaluation methods to advanced chatbots, including multi-turn, simulated, and agentic interactions.
  • Familiarity with Context Engineering, Agentic AI, Function Calling, retrieval strategies, and tool use.

Additional Information

All our positions are open to both women and men and are, of course, open to people with disabilities.

All our positions are open to both women and men and are, of course, open to people with disabilities.

  • Level of Experience: 2-5 years
  • Department: Engineering functions
  • Types of work contract: Permanent
  • Core Responsibilities

    The AI Engineer will collaborate within a scrum team to prepare, structure, and validate enterprise data for AI knowledge bases and chatbots. They will also build data pipelines, implement automated testing, and apply evaluation frameworks to ensure the reliability of AI assistants.

    Requirements

    Candidates must have a relevant HBO or university degree and strong proficiency in Python with experience in data engineering and automated testing. Hands-on experience with Azure, Databricks, DevOps, and Infrastructure as Code is required, along with a proactive, engineering-focused mindset.

    About EVERIENCE

    Industry: IT Services and IT Consulting

    Company size: 51-200 employees

    Since 2012, we have been helping our clients in Business Development and achieving their goals in a market undergoing deep contraction and change. In line with corporate objectives, since 2020, we have finalized the acquisition by the French company Helpline, a European leader in IT support, User Experience, and digital transformation, in our shared path of geographical expansion, and we have become part of the international group under the everience brand. As part of the group, which employs over 5,000 people, we offer three main areas of business in Italy: Helpdesk Support Managed Services: Ongoing support from technicians, system administrators, and network experts for the client infrastructure in corporate and enterprise environments, aimed at reducing costs through digitalization and the implementation of nearshore multilingual solutions (300 agents in Timisoara, Romania). Break Fix Support and Technical Dispatch in Italy and Abroad: Through our technicians, partners, and suppliers, we support our clients in their global expansion projects, following them in different locations. We handle IMAC activities and distributed technological projects: we offer service management based on the ITIL framework across the entire process, 12 hours a day, 7 days a week. Technology Consulting: Thanks to our background and corporate experience, we provide SMEs with proven solutions, allowing them to focus valuable energy on revenue generation and cost reduction. We design and implement customized IT solutions while respecting client requests and objectives. For a no-obligation quote, we offer a free benchmark on the status of your technological services. Digitalizing your processes is a matter of how, not if. As soon as possible, not when. Why not be supported by experts?

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