Senior Change Communication Consultant (M/F/D)
Key Skills
Job Description
Company Description
Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.
With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.
Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.
In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.
Job Description
We are looking for a Senior Change Communication Consultant to shape and guide communication around a large-scale digital transformation programme.
The role is ideal for someone who combines strategic thinking with a hands-on approach. You are comfortable engaging with senior management, understand how to translate complex transformation topics into clear messages, and are also willing to create and deliver the communication yourself.
The assignment will initially be very hands-on and will gradually develop into a more strategic role, making it a strong opportunity for someone who enjoys combining execution, stakeholder management and strategic communication.
The assignment :
The programme focuses on driving sustainable digital change across operational business areas, introducing new digital ways of working and establishing a new digital baseline.
As Senior Change Communication Consultant, you will help employees and stakeholders understand, adopt and engage with these changes through clear, consistent and impactful communication.
Key responsibilities :
- Define and drive the change communication strategy for the programme
- Develop clear narratives around complex digital transformation initiatives
- Create communication through channels such as news articles, Viva Engage, Teams, video and employee meetings
- Ensure consistent messaging across different teams and organisational levels
- Coordinate with external suppliers involved in content creation, including video and visual content
- Establish ways to measure communication impact and continuously improve the approach
- Work closely with change and communication leads to strengthen engagement and adoption
- Guide stakeholders, teams and leadership through organisational change
- Translate complex transformation topics into simple, engaging and actionable messages
Qualifications
We are looking for a communication professional who can operate confidently at both strategic and operational level.
- At least 2 years of relevant experience in change communication, internal communication or transformation communication
- Experience in the energy or utilities sector is required
- Experience within a large, complex or international organisation is an advantage
- Strong experience communicating with senior stakeholders and leadership
- Able to build trust and align stakeholders across different teams and organisational levels
- Experience supporting organisational change and cultural transformation
- Strong ability to simplify complex topics and create compelling narratives
- Hands-on experience creating and managing communication content across multiple channels
- Fluent in English, both written and spoken
Additional Information
If you are an experienced change communication professional with energy-sector experience and enjoy combining strategic advice with hands-on execution, we would be interested in hearing from you.
All our positions are open to both women and men and are, of course, open to people with disabilities.
Core Responsibilities
You will define and drive the change communication strategy for a large-scale digital transformation program. This involves creating clear narratives, managing communication channels, and guiding leadership through organizational change.
Requirements
The role requires at least 2 years of experience in change or internal communication, specifically within the energy or utilities sector. Candidates must demonstrate the ability to simplify complex topics and communicate effectively with senior stakeholders.
About EVERIENCE
Industry: IT Services and IT Consulting
Company size: 51-200 employees
Since 2012, we have been helping our clients in Business Development and achieving their goals in a market undergoing deep contraction and change. In line with corporate objectives, since 2020, we have finalized the acquisition by the French company Helpline, a European leader in IT support, User Experience, and digital transformation, in our shared path of geographical expansion, and we have become part of the international group under the everience brand. As part of the group, which employs over 5,000 people, we offer three main areas of business in Italy: Helpdesk Support Managed Services: Ongoing support from technicians, system administrators, and network experts for the client infrastructure in corporate and enterprise environments, aimed at reducing costs through digitalization and the implementation of nearshore multilingual solutions (300 agents in Timisoara, Romania). Break Fix Support and Technical Dispatch in Italy and Abroad: Through our technicians, partners, and suppliers, we support our clients in their global expansion projects, following them in different locations. We handle IMAC activities and distributed technological projects: we offer service management based on the ITIL framework across the entire process, 12 hours a day, 7 days a week. Technology Consulting: Thanks to our background and corporate experience, we provide SMEs with proven solutions, allowing them to focus valuable energy on revenue generation and cost reduction. We design and implement customized IT solutions while respecting client requests and objectives. For a no-obligation quote, we offer a free benchmark on the status of your technological services. Digitalizing your processes is a matter of how, not if. As soon as possible, not when. Why not be supported by experts?