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Senior Product Designer - Home Energy (M/F/D)

EVERIENCE

Amsterdam
Full-time
2-5 years experience
On-site

Key Skills

Product Design
UX Design
Interaction Design
Visual Design
User Research
Customer Interviews
Usability Testing
Data Analysis
Prototyping
Figma
Accessible Design
WCAG 2.2
Product Strategy
Service Design
Stakeholder Management
Workshop Facilitation

Job Description

Company Description

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.

With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.

Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.

In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.

    Job Description

    We are looking for a Senior Product Designer - Home Energy to help shape simple, intuitive experiences around increasingly complex energy solutions.

    We are specifically looking for someone who combines strategic product design thinking with strong hands-on execution. A strategist without proven execution experience is not the right fit, and neither is someone who only executes an existing design direction.

    The ideal candidate has experience in an innovative environment such as a corporate startup, scale-up or innovation unit within a larger organisation. You bring a startup mindset while also understanding how to work effectively within the structures and complexity of a large organisation.

    The assignment :

    The energy transition is changing how households consume, generate and manage energy. Electric vehicles, solar panels, home batteries and heat pumps are increasingly becoming part of one connected energy ecosystem.

    Your role will be to turn this complexity into simple, intuitive customer experiences, while also helping shape the product and design strategy behind them.

    You will work across the full design process, from discovery and research through to concept development, prototyping, validation and implementation.

    Key responsibilities :

    • Design simple and intuitive experiences for complex Home Energy Management solutions
    • Translate customer needs, technology, data and business requirements into strong product experiences
    • Proactively identify opportunities rather than waiting for a fully defined design brief
    • Initiate and conduct customer research, interviews, usability testing, data analysis and experiments
    • Develop product and design strategies alongside hands-on design execution
    • Create customer journeys, concepts, prototypes and high-fidelity designs
    • Work hands-on in Figma and other modern design tools
    • Challenge existing assumptions and identify opportunities for improvement
    • Build compelling design narratives and present recommendations to senior stakeholders
    • Facilitate workshops and bring different stakeholders together around a shared direction
    • Collaborate closely with Product Managers, Engineers, Researchers, Data Specialists and other Designers
    • Help connect individual features into a coherent and integrated customer experience

    Qualifications

    We are looking for an experienced Product Designer, UX Designer or similar professional who can demonstrate both strategic and executional capability.

    You should be able to demonstrate that you:

    • Have designed complex technical or digital products and translated them into simple user experiences
    • Can independently initiate and execute discovery and user research
    • Have strong UX and interaction design skills combined with strong visual design capability
    • Can connect customer insights, data, technology and business requirements
    • Can move comfortably between detailed UX work and broader product or service strategy
    • Can develop and communicate a clear product or design vision
    • Are confident challenging existing assumptions while maintaining strong stakeholder relationships
    • Can structure and present complex ideas clearly and convincingly
    • Have strong experience with Figma, prototyping and modern design tools
    • Have experience with accessible design and WCAG 2.2

    Nice to have :

    Experience in one or more of the following would be highly valuable :

    • Energy or utilities
    • Sustainability
    • Electric mobility / EV
    • Connected products
    • Data-driven product development
    • Service Design
    • Complex digital ecosystems
    • Smart home or energy management

    Additional Information

    You are curious, independent and comfortable working on problems where the answer is not yet clear.

    You don't need a perfectly defined brief before getting started. You investigate, connect people and information, structure complex problems and help determine what should be designed and why.

    One day you might be deep in a complex user flow, the next conducting customer interviews, and the day after presenting a new product direction to senior stakeholders.

    We are looking for someone who doesn't simply execute what has already been decided, but actively contributes to defining the right problem, shaping the strategy and delivering the solution.

    All our positions are open to both women and men and are, of course, open to people with disabilities.

  • Level of Experience: 2-5 years
  • Department: Transversal functions
  • Types of work contract: Permanent
  • Core Responsibilities

    Design intuitive customer experiences for Home Energy Management solutions, guiding work from research and discovery through prototyping, validation, and implementation. Shape product and design strategy, identify opportunities, and collaborate with cross-functional teams and senior stakeholders to deliver a coherent customer experience.

    Requirements

    Candidates should have 2–5 years of experience and demonstrate both strategic product design capability and hands-on execution, including experience designing complex digital or technical products. Strong UX, interaction, and visual design skills, independent research capability, Figma proficiency, accessible design knowledge, and the ability to communicate with stakeholders are required.

    About EVERIENCE

    Industry: IT Services and IT Consulting

    Company size: 51-200 employees

    Since 2012, we have been helping our clients in Business Development and achieving their goals in a market undergoing deep contraction and change. In line with corporate objectives, since 2020, we have finalized the acquisition by the French company Helpline, a European leader in IT support, User Experience, and digital transformation, in our shared path of geographical expansion, and we have become part of the international group under the everience brand. As part of the group, which employs over 5,000 people, we offer three main areas of business in Italy: Helpdesk Support Managed Services: Ongoing support from technicians, system administrators, and network experts for the client infrastructure in corporate and enterprise environments, aimed at reducing costs through digitalization and the implementation of nearshore multilingual solutions (300 agents in Timisoara, Romania). Break Fix Support and Technical Dispatch in Italy and Abroad: Through our technicians, partners, and suppliers, we support our clients in their global expansion projects, following them in different locations. We handle IMAC activities and distributed technological projects: we offer service management based on the ITIL framework across the entire process, 12 hours a day, 7 days a week. Technology Consulting: Thanks to our background and corporate experience, we provide SMEs with proven solutions, allowing them to focus valuable energy on revenue generation and cost reduction. We design and implement customized IT solutions while respecting client requests and objectives. For a no-obligation quote, we offer a free benchmark on the status of your technological services. Digitalizing your processes is a matter of how, not if. As soon as possible, not when. Why not be supported by experts?

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