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HR / Payroll Administration Specialist

DHL eCommerce (Netherlands) B.V.

Utrecht
Full-time
2-5 years experience
On-site

Key Skills

Payroll Administration
HR Operations
Taxation
Compliance
SAP
HRIS
Data Accuracy
Analytical Skills
Problem Solving
Customer Service
Stakeholder Management
Communication Skills
Reporting
Statutory Deductions
Salary Processing

Job Description

Role Purpose

Support and administer payroll processes to ensure accurate and timely employee payments in compliance with payroll procedures, company policies, and local legislative requirements. Contribute to delivering a high-quality payroll service while maintaining data accuracy and supporting employees with payroll-related inquiries.

Key Tasks

  • Administer payroll processes accurately and within established timelines and quality standards.
  • Execute payroll activities, including salary payments, benefits, taxes, statutory deductions, and payroll accounting.
  • Calculate payroll components such as overtime, shift allowances, commissions, bonuses, and other employee payments.
  • Review payroll data, identify recurring errors or discrepancies, and resolve issues or escalate complex cases as appropriate.
  • Support team members in resolving recurring payroll-related issues and queries.
  • Maintain payroll records and documentation in line with company processes and compliance requirements.
  • Prepare payroll reports for internal stakeholders, government authorities, and compliance purposes.
  • Collect, verify, and process payroll-related data to ensure accuracy and completeness.
  • Respond to and resolve employee payroll inquiries in a professional and timely manner.
  • Build effective working relationships with internal stakeholders and collaborate across HR and other business functions.
 

Your Profile

  • Bachelor's degree in Human Resources, Business Administration, Finance, Accounting or work experience in a related field.
  • HR or Payroll certification is an advantage.
  • Fluent Dutch and English
  • More than 2 years of experience in payroll administration or a related HR function.
  • Good understanding of payroll processes, taxation, compliance requirements, and HR operations.
  • Experience working with payroll systems, HRIS, and SAP is preferred.
  • Strong analytical skills with a high level of accuracy and attention to detail.
  • Ability to identify issues, solve problems independently, and escalate when necessary.
  • Strong customer service and stakeholder management skills.
  • Excellent communication skills and ability to explain payroll-related topics clearly.

Core Responsibilities

The specialist will administer accurate payroll processes, including salary payments, benefits, and statutory deductions while ensuring compliance with local legislation. They will also serve as a point of contact for employee payroll inquiries and prepare detailed reports for internal and external stakeholders.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess over two years of experience in payroll administration or HR. Proficiency in Dutch and English, along with experience in payroll systems like SAP, is required.

About DHL eCommerce (Netherlands) B.V.

Industry: Truck Transportation

Company size: 10,001+ employees

A global team of 45,000 people dedicated to providing flexible and reliable e-commerce solutions. Proud to be recognized as a “Top Employer Europe” and a “Great Place to Work.” Committed to reducing carbon emissions in the e-commerce sector.

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