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ServiceNow Business Analyst

GeekSoft Consulting

Amsterdam
Contractor
5-10 years experience
Hybrid

Key Skills

ServiceNow
Configuration Management Database (CMDB)
Application Portfolio Management (APM)
Common Service Data Model (CSDM)
Platform Analytics
IT Operations Management (ITOM)
Business Requirements Analysis
Solution Design
ServiceNow Best Practices
Stakeholder Education
Technology Research
Platform Resilience
Service Availability

Job Description

Help design, build and continuously improve the clients online platform. Research, suggest and implement new technology solutions following best practices/standards. Take responsibility for the resiliency and availability of different products. Be a productive member of the team. Requirements Strong hands-on experience with ServiceNow data products and modules, including CMDB, APM, CSDM, Platform Analytics, and ITOM. Support the organization in defining business requirements and desired outcomes while aligning solutions with ServiceNow OOTB best practices. Contribute to the development of the ServiceNow vision by leveraging industry experience, best practices, and the capabilities of relevant ServiceNow modules. Stay up to date with the latest ServiceNow innovations and capabilities, proactively educate business stakeholders, and support the adoption of new features and solutions. Benefits Fixed Term Employment Contract Work-Life Balance Flexible Work Mode What GeekSoft Consulting Offers International, collaborative consulting culture with clear career development paths. Comprehensive Dutch benefits package emphasizing well-being, mobility, and career growth.

Core Responsibilities

Design, build, and continuously improve the client’s online platform, researching and implementing technology solutions in line with best practices. Support product resilience and availability, define business requirements and outcomes, and help shape the ServiceNow vision and adoption of new capabilities.

Requirements

Requires strong hands-on experience with ServiceNow data products and modules, including CMDB, APM, CSDM, Platform Analytics, and ITOM. Candidates should be able to align solutions with ServiceNow out-of-the-box best practices, apply industry experience, and keep stakeholders informed about new ServiceNow capabilities.

Benefits

  • Work-Life Balance
  • Flexible Work Mode
  • Career Development
  • Well-Being Benefits
  • Mobility Benefits

About GeekSoft Consulting

Industry: IT Services and IT Consulting

Company size: 51-200 employees

At GeekSoft - we provide high quality, IT-enabled services with diverse consulting services to improve business challenges and performance. Our expertise is into Technology Consulting. We are a home of Young and Dynamic Professionals, with a customer oriented service model for excellent customer satisfaction. We align ourselves towards your business needs and provide solutions to run your business smarter, faster and simple with an integrated suite of ERP, primarily based in SAP and Salesforce packages. Along with smart solutions, we specialize in Consulting, Development, Implementation and Support of CRM Solutions that deliver a holistic Customer eXperience for your business.

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